Amazon
Posted 117 days agoVerified live 2d ago
IT Support Associate II, OTS
Brief overview
Salinas, CAIn-person
$23–$37/hrStated range
1+ yrsMinimum
17,535 H-1B approvalsDept. of Labor
9,838 green cardsCertified filings
About the company
Amazonamazon.com
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Visa sponsorship history
4 years sponsoring, last filed FY2026H-1B dependent
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.17,535H-1B approved
95%approval rate
4,213new H-1B hires
9,838PERM certified
$194,500median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20235,035
20245,735
20254,327
20262,438
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20233,533
20245,158
20253,940
20263,351
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20236,267
20243,567
20251
20263
Top sponsored roles
Software Development Engineer IIProfessional Services IISolutions Architect IIISoftware Development Engineer IProfessional Services III
Sponsored employees from
IndiaChinaCanadaBrazilNigeria
Job description
Summary
Amazon is a global leader in operations and technology, seeking an IT Support Associate II to support its operations team. The role involves resolving technical problems within Amazon Operations facilities and participating in career development opportunities.
Responsibilities
- Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
- Handles support requests and procedures across the network
- Assist in training new hires
- Continuous learning of new technologies
- Ability to support customers from multiple buildings in the area, as well as remote customers
- Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation
Skills
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Qualifications
Must Haves
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
Nice to Haves
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Benefits
- Comprehensive healthcare benefits starting on Day 1
- Matching 401(k) program
- Up to 20 weeks of paid parental leave
- Jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit
- EAP
- Mental Health Support
- Medical Advice Line
- 401(k) matching
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