Quality Assurance Analyst - Co-op/Internship

Summary

AMEND Consulting is a management consulting firm based in Cincinnati, OH focused on operations, analytics, and technology. They are seeking a Quality Assurance Analyst Intern to support delivery operations through data governance, project auditing, and operational oversight.

Responsibilities

• Audit and ensure adherence to delivery metrics and data standards (e.g., Project Health Pulses and AMEND Quality System preparation)
• Collect and verify baseline data related to project scope changes (Extension vs Expansion)
• Support creation of Standard Operating Procedures (SOPs) for delivery metric capture
• Manage and oversee the Operational SharePoint site: gather, organize, and track document artifacts with revision histories
• Perform data cleanup in project management systems (e.g., Kantata), focusing on agreed definitions
• Audit Kantata projects to verify billing milestones, resourcing, and status accuracy
• Collect, analyze and clean historical data to support BI reporting comparisons

Skills

• Pursuit of a degree in Business or a related field
• Ability to build relationships and collaborate with AMEND team members
• Comfort in using Excel and willingness to learn business intelligence tools (Power BI)
• Basic familiarity or willingness to learn key operational business systems such as Kantata and Sharepoint
• Good communication and ability to work independently with guidance
• Strong organizational skills with excellent attention to detail
• Proactive mindset, with the ability to take initiative and prioritize in a fast-paced, dynamic environment
• Comfort in ambiguity and adaptability as tasks and direction continually evolve
• Detail-focused and able to maintain data accuracy
• Self-motivated and eager to learn new processes and tools, and to seek constant feedback
• Motivation and excitement to drive your continued development

Qualifications

Must Haves

• Pursuit of a degree in Business or a related field
• Ability to build relationships and collaborate with AMEND team members
• Comfort in using Excel and willingness to learn business intelligence tools (Power BI)
• Basic familiarity or willingness to learn key operational business systems such as Kantata and Sharepoint
• Good communication and ability to work independently with guidance
• Strong organizational skills with excellent attention to detail

Nice to Haves

• Proactive mindset, with the ability to take initiative and prioritize in a fast-paced, dynamic environment
• Comfort in ambiguity and adaptability as tasks and direction continually evolve
• Detail-focused and able to maintain data accuracy
• Self-motivated and eager to learn new processes and tools, and to seek constant feedback
• Motivation and excitement to drive your continued development