Summary
The Executive Office of Education is seeking a detail-oriented Quality Assurance Analyst to support and maintain Background Record Check applications. The role involves functional testing, production support, workflow analysis, and assisting Contact Center and Background Record Check staff to ensure system reliability, data integrity, and a strong user experience.
Responsibilities
- Provides expert quality assurance services
- Performs and leads tests to ensure that all systems meet minimum standards and requirements
- Works closely with applications team
- Creates complex test data for applications' documents testing data
- Devises improvements to current procedures and develops models of possible future configurations
- Performs complex workflow analysis and recommends improvements
Skills
- The successful candidate will demonstrate proficiency with SQL, some automated testing techniques, JIRA (including Xray), and foundational administrative tasks, complemented by strong analytical, troubleshooting, and professional communication skills
Qualifications
Must Haves
- The successful candidate will demonstrate proficiency with SQL, some automated testing techniques, JIRA (including Xray), and foundational administrative tasks, complemented by strong analytical, troubleshooting, and professional communication skills