Executive Support, Senior Coordinator - Remote

Summary

The American Cancer Society is working to end cancer as we know it, for everyone, through the efforts of its employees and volunteers. The Executive Support, Senior Coordinator provides high-level executive coordination and administrative support to 2-4 Market Leaders, managing complex calendars, preparing leaders and volunteers for meetings and events, coordinating executive and constituent engagement, and tracking decisions, commitments, and follow-up actions.

Responsibilities

• Provides executive-level calendar and scheduling management by coordinating complex Market Leader calendars; scheduling meetings with donors, board members, corporate partners, CEOs, volunteers, staff, and Executive Assistants; resolving conflicts; confirming attendance and availability; and maintaining accurate meeting and event schedules. (20%)
• Prepares and supports leadership meetings and strategic initiatives by developing agendas, briefing materials, meeting packets, customizing presentations templates, and background resources; coordinating logistics; documenting decisions; distributing action items; and scheduling follow-up. (15%)
• Provides comprehensive board management and support by coordinating recruitment, applications, onboarding, orientations, one-on-one meetings, meeting logistics, speakers, content, invitations, RSVPs, attendance, quorum tracking, and communications. (20%)
• Prepares board meeting materials and maintains board engagement information, including welcome materials, binders, name badges, supplies, biographies, photos, agendas, packets, presentations, commitments, action items, and follow-up. (10%)
• Supports CEOs Against Cancer chapters by coordinating chapter meetings, events, networking opportunities, recruitment, onboarding, communications with CEOs and Executive Assistants, customizing presentations templates, invitations, RSVPs, logistics, member experiences, commitments, and action items. (15%)
• Supports donor management by scheduling cultivation, stewardship, and solicitation meetings; coordinating with donors, executives, volunteers, and Executive Assistants; managing invitations and changes; conducting follow-up communications; tracking commitments and next steps; and maintaining stewardship calendars. (15%)
• Supports a collaborative centralized service model by partnering with fellow Executive Support, Senior Coordinators and the broader Centralized Support Services team to provide consistent support, share best practices, assist with workload balancing, provide back-up coverage during absences and peak periods, identify process improvement opportunities, maintain accurate records, and contribute to the ongoing enhancement of executive support services and stakeholder experiences. (5%)

Skills

• Bachelor's degree preferred or a combination of education and relevant work experience
• Years of experience: 3-5 years of experience supporting executives/senior leaders, complex administrative coordination, board support, or related experience
• Exceptional organization, attention to detail, follow-through, and time-management skills
• Ability to anticipate needs, exercise sound judgment, maintain discretion, and handle confidential or sensitive information appropriately
• Excellent written, verbal, listening, and interpersonal communication skills with a professional, customer-focused approach
• Ability to build productive relationships and communicate effectively with senior leaders, staff, board members, volunteers, donors, CEOs, Executive Assistants, and external partners
• Ability to manage multiple complex priorities, adapt to changing needs, resolve conflicts, and meet deadlines in a fast-paced environment
• Strong meeting coordination, project organization, note-taking, action-item tracking, and follow-up skills
• Ability to prepare accurate, polished agendas, briefing materials, meeting packets, presentations, communications, and records
• Proficiency in Salesforce data entry, Microsoft Office and Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint, with the ability to learn proprietary systems and evolving workflows
• Ability to support continuous improvement through feedback, documentation, process refinement, and consistent service delivery
• Occasional travel may be required for critical meetings and/or events
• Work is performed in a home office environment or in some circumstances an ACS office
• Bachelor's degree preferred

Qualifications

Must Haves

• Bachelor's degree preferred or a combination of education and relevant work experience
• Years of experience: 3-5 years of experience supporting executives/senior leaders, complex administrative coordination, board support, or related experience
• Exceptional organization, attention to detail, follow-through, and time-management skills
• Ability to anticipate needs, exercise sound judgment, maintain discretion, and handle confidential or sensitive information appropriately
• Excellent written, verbal, listening, and interpersonal communication skills with a professional, customer-focused approach
• Ability to build productive relationships and communicate effectively with senior leaders, staff, board members, volunteers, donors, CEOs, Executive Assistants, and external partners
• Ability to manage multiple complex priorities, adapt to changing needs, resolve conflicts, and meet deadlines in a fast-paced environment
• Strong meeting coordination, project organization, note-taking, action-item tracking, and follow-up skills
• Ability to prepare accurate, polished agendas, briefing materials, meeting packets, presentations, communications, and records
• Proficiency in Salesforce data entry, Microsoft Office and Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint, with the ability to learn proprietary systems and evolving workflows
• Ability to support continuous improvement through feedback, documentation, process refinement, and consistent service delivery
• Occasional travel may be required for critical meetings and/or events
• Work is performed in a home office environment or in some circumstances an ACS office

Nice to Haves

• Bachelor's degree preferred

Benefits

• Fully remote position, based anywhere within the U.S.
• Generous paid time off policy
• Medical benefits
• Dental benefits
• Retirement benefits
• Wellness programs
• Professional development programs to enhance staff skills