Digital Account Manager

Summary

American Packaging Corporation (APC) is a leading flexible packaging converter in North America. The Digital Account Manager will execute strategies to expand APC’s presence and grow Digitally Printed Packaging revenue through effective sales techniques and strong customer relationships.

Responsibilities

• Build strong product and customer knowledge, offering creative solutions to internal and external customers
• Active pipeline development, identify key decision-makers and collaborate with business partners to secure opportunities
• Manage accounts, develop and implement plans to increase market share
• Develop strategies for NBOs and monitor their status in CRM/commercialization systems
• Coordinate activities with Customer Service and Graphics
• Administer pricing policies to maximize profitability and leverage commercialization tools to request or execute quotes
• Set sales goals, prepare tailored proposals, and follow up with customers
• Facilitate product development and ensure customer satisfaction
• Develop sales plans, complete quarterly/monthly reports, and participate in industry events
• Qualify leads and provide updates to Sales Leadership
• Maintain CRM data promptly with accuracy and conduct market research for new opportunities
• Ownership over AR collections where needed and support customer through urgent requests and quality issues to resolution
• Perform other duties as assigned

Skills

• Bachelor's degree (B. S.) from four-year college or university in Business, Sales, or Marketing or relevant field
• Above average analytical and organizational skills
• Ability to prioritize duties
• Ability to communicate well
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure documents
• Ability to effectively present information, including financial information, and respond to questions from top management, managers, general users and customers
• Ability to work with mathematical concepts such as probability and statistical inference
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Ability to remain in a stationary position for extended periods of time and travel
• Ability to move through APC and customer facilities safely
• Ability to operate office machines such as computers, copiers, fax machines, etc
• Ability to frequently communicate with co-workers and exchange accurate information
• 2+ years proven selling and relationship building experience preferred

Qualifications

Must Haves

• Bachelor's degree (B. S.) from four-year college or university in Business, Sales, or Marketing or relevant field
• Above average analytical and organizational skills
• Ability to prioritize duties
• Ability to communicate well
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure documents
• Ability to effectively present information, including financial information, and respond to questions from top management, managers, general users and customers
• Ability to work with mathematical concepts such as probability and statistical inference
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Ability to remain in a stationary position for extended periods of time and travel
• Ability to move through APC and customer facilities safely
• Ability to operate office machines such as computers, copiers, fax machines, etc
• Ability to frequently communicate with co-workers and exchange accurate information

Nice to Haves

• 2+ years proven selling and relationship building experience preferred

Benefits

• 401(k) plans
• Tuition reimbursement programs