Account Manager- North Carolina

Summary

FARO Creaform provides 3D measurement and metrology solutions that help quality, production, maintenance, and design teams make smarter manufacturing decisions. The Account Manager will manage major customer accounts, demonstrate and support FARO Creaform solutions, develop sales opportunities, and drive long-term growth across a designated territory.

Responsibilities

• Demonstrate FARO Creaform technology to interested and / or potential customers
• Participation in trade shows, technical events, open-house, sales meetings and other sales events
• Ensure steady and organized follow-up on sales opportunities through emails, phone calls, etc. to ensure the expected level of sales and a sales cycle as compact as possible by using the CRM system
• Clearly identify and communicate all customer needs and specifications for the Sales Operations to prepare the quote
• Act as point of contact and provide technical support and regular follow-ups to potential customers during the evaluation period
• Report progress of all ongoing sales activities on a weekly basis during team opportunity-review, provide sales forecast, and participate to forecast review meetings
• Develop a large network of contacts and clients within the designated territory in teamwork with the Sales Manager
• Professional management of existing customers over the entire product life cycle including the identification of further business opportunities
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs
• Protect the profit margins of FARO Creaform by organizing efficient travel and adding value; rather than discounting

Skills

• Degree in mechanical engineering or relevant technical field
• 1-5 years of experience in sales in a manufacturing/technological environment
• Have a strong interest in technology and learning about technological products
• Have experience in a technical field, sales, and/or customer support
• This position requires the ability to maintain a valid U.S. driver's license and meet the company's driving eligibility requirements, with or without reasonable accommodation
• This position requires the ability to safely lift, move, or position materials weighing up to 90 pounds on an occasional basis, with or without reasonable accommodation
• Ability to travel up to 50% of the time, including overnight stays for client meetings and site visits
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs

Qualifications

Must Haves

• Degree in mechanical engineering or relevant technical field
• 1-5 years of experience in sales in a manufacturing/technological environment
• Have a strong interest in technology and learning about technological products
• Have experience in a technical field, sales, and/or customer support
• This position requires the ability to maintain a valid U.S. driver's license and meet the company's driving eligibility requirements, with or without reasonable accommodation
• This position requires the ability to safely lift, move, or position materials weighing up to 90 pounds on an occasional basis, with or without reasonable accommodation
• Ability to travel up to 50% of the time, including overnight stays for client meetings and site visits
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs

Benefits

• This position has the potential to earn a total compensation package (salary + variable) $150,000.
• Works out of a home office.
• A competitive paid time off bank and paid holidays
• Medical, dental, life and AD&D insurance plans.
• Pre-tax flex spending accounts for medical and dependent care.
• 401K with employer match.
• Tuition reimbursement and training opportunities.
• Wellness fairs.
• Frequent lunch and learns to help educate employees about issues affecting their lives.
• Other employee events.