Trackunit
Posted 20 days agoVerified live 2d ago
Account Manager - GTM AME
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
Account ManagementSalesCustomer SuccessRenewal ManagementRevenue GrowthCustomer Relationship Management (CRM)Churn Risk ManagementAnnual Recurring Revenue (ARR) ManagementQuarterly Business Reviews (QBRs)
About the company
Trackunittrackunit.com
Trackunit is the SaaS-based IoT solution and machine insights provider to the global construction equipment industry.
Job description
Summary
Trackunit is a fast-growing provider of IoT solutions that connect machines, people, and systems in the global construction industry. The Account Manager will own and grow commercial relationships across the Lower Mid Market segment, managing approximately 60–80 accounts with a focus on retention, renewal, expansion, and collaboration with Customer Success and Commercial teams.
Responsibilities
- Own and grow Annual Recurring Revenue within your Lower Mid Market account portfolio
- Identify and mitigate churn risk across your accounts
- Maintain CRM health across all opportunities
- Partner with your Customer Success Manager counterpart to deliver continued account health
- Deliver regular QBRs and drive strategic Trackunit product initiatives within your segment
Skills
- Experience in a customer-facing commercial role such as account management, sales, or customer success
- A proven track record of managing renewals and growing revenue within an existing account base
- Strong CRM discipline — you keep opportunity data accurate and up to date
- Comfortable working independently and owning outcomes across a portfolio of accounts
- Able to partner effectively across teams — CSM, RAB, Marketing and Technical Support
Qualifications
Must Haves
- Experience in a customer-facing commercial role such as account management, sales, or customer success
- A proven track record of managing renewals and growing revenue within an existing account base
- Strong CRM discipline — you keep opportunity data accurate and up to date
- Comfortable working independently and owning outcomes across a portfolio of accounts
- Able to partner effectively across teams — CSM, RAB, Marketing and Technical Support
Benefits
- Possibilities to grow internally in the company.
- International environment with regular check-ins and social events across teams, departments and borders.
- Training, coaching and mindfulness, supported by an open feedback culture.
- Flexible setup with hybrid working, with the possibility to work from one of the company’s locations or remotely from anywhere in North America.
- The IT equipment you need for your work.
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