Commercial Excellence Manager

Summary

AMETEK’s Instrumentation, Controls & Vision Systems (ICVS) business unit develops solutions for commercial kitchens, industrial facilities, heavy-duty vehicles, and mobile machinery. The Commercial Excellence Manager will support strategic planning and profit objectives by improving sales processes, forecasting, CRM adoption, business intelligence, commercial analytics, automation, and digital transformation initiatives.

Responsibilities

• Lead multiple concurrent projects aimed at enhancing, upgrading, or improving the ICVS sales process to drive greater efficiency, stronger sales execution, and a better customer experience
• Maintain the architecture and performance of business intelligence solutions, including Power BI dashboards and reports, while upholding robust data governance and change management practices
• Develop and maintain executive-level dashboards and scorecards covering orders, sales, backlog, forecast accuracy, pipeline health, quote activity, price realization, margin performance, and key growth initiatives
• Establish, improve, and manage sales, order, and demand forecasting processes using business intelligence tools, CRM data, and cross-functional input from sales, customer service, finance, product management, and operations
• Lead customer segmentation, account prioritization, and commercial analytics efforts to support resource allocation, growth planning, and strategic account management
• Serve as the primary champion for CRM strategy and adoption within ICVS, including design, implementation, training, data hygiene, reporting, and ongoing maintenance to improve sales effectiveness
• Implement and support CRM configuration changes, including workflows, approval processes, field modifications, dashboards, reporting views, and user adoption improvements
• Establish win/loss reporting and competitive intelligence processes to improve pursuit effectiveness
• Manage NPI opportunity tracking from concept through SOP and revenue realization
• Support pricing strategy, margin analytics, and quote-to-order process optimization
• Manage the development of additional automation, including lead routing, customer-facing tools, and quote-to-order process improvements that create a more efficient and enjoyable customer experience
• Drive AI, automation, and digital transformation initiatives that improve sales productivity, reporting efficiency, and business intelligence capabilities
• Build strong internal relationships across business unit leadership, sales, purchasing, finance, customer service, product management, engineering, operations, and marketing to support commercial priorities and business goals
• Perform other duties as assigned

Skills

• Bachelor's degree in Business, Marketing, Engineering, or a related field; in lieu of degree, will consider equivalent combination of education and experience
• 3+ years of analyst, sales operations, sales, marketing, finance, or related commercial experience
• Experience working in a fast-paced, metrics-driven environment while handling multiple priorities and making timely decisions aligned with business strategy
• Fluent in CRM systems such as Salesforce, Power BI, and sales reporting tools, preferably with previous administrative or super-user responsibilities
• Fluent in Excel, PowerPoint, Word, Teams, OneNote, and SharePoint programs
• Experience using AI tools, including Microsoft Copilot, to improve process efficiency, reporting automation, data analysis, and sales productivity
• Ability to present information clearly and effectively to a variety of audiences, including sales, operations, finance, and business unit leadership
• Excellent interpersonal, project management, communication, motivation, and analytical skills
• Strong attention to detail and a demonstrated drive for creating scalable processes and efficiencies
• Familiarity with common industry practices and the ability to identify areas for continuous improvement within sales, reporting, forecasting, and order management processes
• Experience supporting instrumentation, industrial controls, heavy-duty vehicle, commercial vehicle, mobile machinery, construction, food equipment, or similar B2B industrial markets
• Proficiency with Oracle ERP software
• Salesforce Administrator certification or equivalent CRM administration experience
• Experience supporting long-cycle sales processes, OEM customers, custom-engineered solutions, forecasting, quoting, and cross-functional commercial execution
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs
• This is a remote role. Some travel may be required
• It's preferred, but not required, for the candidate to live in or near Aurora, IL

Qualifications

Must Haves

• Bachelor's degree in Business, Marketing, Engineering, or a related field; in lieu of degree, will consider equivalent combination of education and experience
• 3+ years of analyst, sales operations, sales, marketing, finance, or related commercial experience
• Experience working in a fast-paced, metrics-driven environment while handling multiple priorities and making timely decisions aligned with business strategy
• Fluent in CRM systems such as Salesforce, Power BI, and sales reporting tools, preferably with previous administrative or super-user responsibilities
• Fluent in Excel, PowerPoint, Word, Teams, OneNote, and SharePoint programs
• Experience using AI tools, including Microsoft Copilot, to improve process efficiency, reporting automation, data analysis, and sales productivity
• Ability to present information clearly and effectively to a variety of audiences, including sales, operations, finance, and business unit leadership
• Excellent interpersonal, project management, communication, motivation, and analytical skills
• Strong attention to detail and a demonstrated drive for creating scalable processes and efficiencies
• Familiarity with common industry practices and the ability to identify areas for continuous improvement within sales, reporting, forecasting, and order management processes
• Experience supporting instrumentation, industrial controls, heavy-duty vehicle, commercial vehicle, mobile machinery, construction, food equipment, or similar B2B industrial markets
• Proficiency with Oracle ERP software
• Salesforce Administrator certification or equivalent CRM administration experience
• Experience supporting long-cycle sales processes, OEM customers, custom-engineered solutions, forecasting, quoting, and cross-functional commercial execution
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs
• This is a remote role. Some travel may be required

Nice to Haves

• It's preferred, but not required, for the candidate to live in or near Aurora, IL

Benefits

• Holiday pay
• Paid time off
• Health insurance
• Vision insurance
• Dental insurance
• 401(k) with matching
• Flexible spending accounts (FSAs)
• Health savings account (HSA) with AMETEK contribution
• Life insurance
• Disability insurance
• Family medical leave
• Paid parental leave
• Employee referral program
• Tuition reimbursement program
• Employee assistance program
• Opportunities for career advancement within our business unit and across all other AMETEK business entities
• Remote role