Summary
AMSURG is an independent provider of ambulatory surgery center services. The Poster, CBO is responsible for collecting patient and payer balances, processing overpayments and refunds, following up on accounts, updating account information, and supporting financial reporting projects.
Responsibilities
- Follow-up on credit balances listed on monthly AR and Payer Follow-up reports
- Review and update patient demographics and payer information as necessary for completion of claims payment
- Review credit balances for refund request form completion and notates the accounts
- Responsible for transferring balances and printing documents for refund
- Document all communications regarding account balance follow-up in the patient account
- Attend in-services, seminars and webinars for additional education and performance improvement
- Regular and reliable attendance required
- Making outbound calls and receiving inbound calls from patients
Skills
- High school education or GED with minimum of two (2) years' experience in accounts receivables collections and refunds preferred
Qualifications
Nice to Haves
- High school education or GED with minimum of two (2) years' experience in accounts receivables collections and refunds preferred
Benefits
- Benefits, recognition, training, and opportunities for professional growth
- Health and welfare benefit options
- Paid Time Off (PTO)
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Healthcare FSA
- Dependent Care FSA
- Limited Healthcare FSA
- FSAs for Transportation and Parking
- Health Savings Accounts (HSAs)
- Matching 401(K) Plan
- 9 observed holidays
- Paid family leave
- A minimum of 20 days and up to 25 days of PTO per calendar year
- Remote First work schedule