Summary
United Surgical Partners International, Inc is hiring a Payment Poster for its Baptist M&S Imaging Business Office. The role is responsible for following up on delinquent surgery center claims, evaluating reimbursement, appealing claims, communicating with insurance carriers and patients, and identifying underpaid or overpaid accounts.
Responsibilities
- Under the direction of the Business Office Manager, the Collections Specialist is responsible for follow up on delinquent surgery center claims), working an expected number of claims per day
- Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must
- You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary
- Extensive contact with insurance carriers of all types, as well as communication with patients regarding out of pocket amounts is required
- Identification of accounts that have been either under or over paid, issuing credit balance information either to the insurance carrier or the patient
- All of these practices done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals
- Candidate must be a team player, and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc
- Ability to manage accounts worked independently, and in a productive manner
- Must project a professional demeanor and appearance while maintaining the confidentiality of the surgery center and patients
- Works well in stressful environment and in situations that demand patience
- Projects a professional demeanor and appearance while maintaining the confidentiality of administration, patients, physicians and employees
- Works under stress and in situations that demand patience and tact while providing impeccable service
Skills
- Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must
- Candidate must be a team player, and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc
- Ability to manage accounts worked independently, and in a productive manner
- 2-3 years previous collections experience, with emphasis on healthcare insurance collections of all types
- Medical terminology
- Ability to work independently
- Excellent communication skills and interpersonal skills
- Skilled in time management and prioritization of emergent situations
- Good customer service skills, always demonstrates professionalism
- Comfortable utilizing critical thinking skills
- Typing 45-60 WPM
- High School Diploma or equivalency
- Proficient with Microsoft Office products
- Experience with electronic patient information systems
- Preference shown to previous experience in an ambulatory surgical setting
- Prefer previous experience working with Advantx. (Patient Accounting System)
- Prefer previous experience with Electronic Health Record system but will train
Qualifications
Must Haves
- Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must
- Candidate must be a team player, and have ability to communicate well with direct reports, patients, customers, insurance carriers, etc
- Ability to manage accounts worked independently, and in a productive manner
- 2-3 years previous collections experience, with emphasis on healthcare insurance collections of all types
- Medical terminology
- Ability to work independently
- Excellent communication skills and interpersonal skills
- Skilled in time management and prioritization of emergent situations
- Good customer service skills, always demonstrates professionalism
- Comfortable utilizing critical thinking skills
- Typing 45-60 WPM
- High School Diploma or equivalency
- Proficient with Microsoft Office products
- Experience with electronic patient information systems
Nice to Haves
- Preference shown to previous experience in an ambulatory surgical setting
- Prefer previous experience working with Advantx. (Patient Accounting System)
- Prefer previous experience with Electronic Health Record system but will train
Benefits
- Will train on the Electronic Health Record system