Business Systems Analyst II- PLM Developer

Summary

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. They are seeking a Business Systems Analyst to work directly with various departments to manage IT projects that support PLM Program goals. The role involves analyzing business processes, facilitating improvements, and managing applications in both on-premise and cloud environments.

Responsibilities

• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions
• Install, configure, and manage the ThingWorx platform, including its components
• Create and develop applications using ThingWorx Mashups, services, and data models
• Implement UI/UX customizations, REST APIs, and extensions to support client requirements
• Participate in design reviews and code reviews
• Ensure solutions align with regulatory and compliance standards (e.g., FDA, ISO)
• Adhere to the Quality System Procedures and Change Control
• Participate in delivery of projects
• Respond, resolve, or escalate reported incidents
• Ensure stability, integration, and integrity of production systems
• Complete all QA Non-Conformance and Corrective Actions in a timely manner
• Participate in assessment of application security and identity management requirements, where applicable
• Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria
• Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle
• Develop and manage manual and automated test scripts
• Support user acceptance testing and user training activities
• Provide Level 2 and Level 3 on-call coverage support

Skills

• Bachelor's degree required
• 2 + years of relevant work experience required
• Excellent communication skills and customer service orientation
• Knowledge of PTC Windchill and REST services
• Experience integrating ThingWorx with other systems
• Proficiency in JavaScript, Java, and SQL
• Experience with test management and automation tools is preferred
• Previous experience in Pharma or Medical Device industry would be preferable
• Awareness of Jira or Azure DevOps Practices
• Excellent communications and analytical skills
• Strong technical project management skills

Qualifications

Must Haves

• Bachelor's degree required
• 2 + years of relevant work experience required
• Excellent communication skills and customer service orientation
• Knowledge of PTC Windchill and REST services
• Experience integrating ThingWorx with other systems
• Proficiency in JavaScript, Java, and SQL
• Experience with test management and automation tools is preferred
• Previous experience in Pharma or Medical Device industry would be preferable
• Awareness of Jira or Azure DevOps Practices
• Excellent communications and analytical skills
• Strong technical project management skills

Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)