B2B SaaS Product Manager - Marketplace Directory Products

Summary

Avetta is building a global community and unified SaaS platform that streamlines compliance, prequalification, safety, and supplier performance benchmarking. The Product Manager will own discovery, definition, and delivery of features for Avetta’s Marketplace Directory products, using customer insights and data-driven decisions while collaborating with cross-functional teams to deliver scalable solutions.

Responsibilities

• Serve as the voice of the customer, ensuring all product decisions enhance user experience and solve real customer pain points
• Work closely with UX designers to research, prototype, and validate solutions before implementation
• Lead customer communications related to product enhancements and roadmap, partnering with marketing to drive awareness and adoption of new capabilities
• Conduct customer interviews, usability tests, and data analysis to gather feedback and validate product assumptions
• Support the Product Leadership in identifying market gaps and emerging trends
• Monitor customer usage data and support tickets to identify areas for continuous improvement
• Act as a point of contact for internal teams with product-related inquiries, feature requests, and feedback
• Leverage key performance metrics to track the success of product features and inform future enhancements
• Work with data analysts and business intelligence teams to gather insights that inform product refinements
• Drive data-informed product improvements, defining KPIs for product performance and iterating based on measurable outcomes
• Work closely with engineering teams to refine feature specifications and ensure technical feasibility
• Partner with UX designers to ensure a customer-centric approach to product development
• Collaborate with marketing and customer success teams to craft messaging, product positioning, and user documentation
• Present feature updates and backlog progress to internal stakeholders and contribute to roadmap discussions led by senior leadership
• Serve as a subject matter expert for internal teams, providing insights on product capabilities, feature requests, and competitive positioning
• Act as a liaison between technical and non-technical teams, ensuring product requirements are well understood and executed effectively

Skills

• A strong **Product Manager** for Avetta's Directory products should have experience building and scaling **B2B or B2BC network, marketplace, or platform products** that connect two or more user groups and create value from trusted data
• They should be comfortable owning products that span search, profiles, matching, recommendations, onboarding, and monetization—not simply a standalone directory
• Understanding network effects, sourcing acquisition, data quality, identity
• This role is well-suited for hands-on product professionals with strong analytical skills, compelling communication skills, customer empathy, and a passion for building scalable, intuitive, and high-impact SaaS solutions
• **If the individual hired lives within approximately a 30 minute commute from one of our Avetta office locations, a 3-day per week in-office hybrid schedule will be required.**
• 4+ years of enterprise/commercial product management experience, particularly in SaaS and B2B software
• Experience in subscription-based business models
• Strong background in customer research, product discovery, and problem validation
• Proven ability in managing competing priorities, and driving execution
• Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence
• Ability to engage in technical discussions with engineering and UX discussions with designers, bridging business needs with practical solutions
• Strong understanding of business metrics, analytics, and reporting tools to drive data-informed decisions
• * Bachelor's degree in Computer Science, Business, Marketing, Information Systems, or a related field
• Experience in B2C software in eCommerce or Online Directories is a plus
• * Experience in B2B SaaS or Compliance/Risk Management software
• * Exposure to machine learning, AI-driven insights, or automation in product development
• * Background in enterprise third-party integrations, APIs, and cloud-based solutions
• * Understanding of user behavior analytics tools (e.g., FullStory, Pendo, Amplitude, Google Analytics)
• * Experience working in a global market, managing multi-region product requirements
• Certifications in Agile, Scrum, or Product Management (PDMA, CSPO, SAFe, Pragmatic Institute, etc.) are a plus

Qualifications

Must Haves

• A strong **Product Manager** for Avetta's Directory products should have experience building and scaling **B2B or B2BC network, marketplace, or platform products** that connect two or more user groups and create value from trusted data
• They should be comfortable owning products that span search, profiles, matching, recommendations, onboarding, and monetization—not simply a standalone directory
• Understanding network effects, sourcing acquisition, data quality, identity
• This role is well-suited for hands-on product professionals with strong analytical skills, compelling communication skills, customer empathy, and a passion for building scalable, intuitive, and high-impact SaaS solutions
• **If the individual hired lives within approximately a 30 minute commute from one of our Avetta office locations, a 3-day per week in-office hybrid schedule will be required.**
• 4+ years of enterprise/commercial product management experience, particularly in SaaS and B2B software
• Experience in subscription-based business models
• Strong background in customer research, product discovery, and problem validation
• Proven ability in managing competing priorities, and driving execution
• Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence
• Ability to engage in technical discussions with engineering and UX discussions with designers, bridging business needs with practical solutions
• Strong understanding of business metrics, analytics, and reporting tools to drive data-informed decisions
• * Bachelor's degree in Computer Science, Business, Marketing, Information Systems, or a related field

Nice to Haves

• Experience in B2C software in eCommerce or Online Directories is a plus
• * Experience in B2B SaaS or Compliance/Risk Management software
• * Exposure to machine learning, AI-driven insights, or automation in product development
• * Background in enterprise third-party integrations, APIs, and cloud-based solutions
• * Understanding of user behavior analytics tools (e.g., FullStory, Pendo, Amplitude, Google Analytics)
• * Experience working in a global market, managing multi-region product requirements
• Certifications in Agile, Scrum, or Product Management (PDMA, CSPO, SAFe, Pragmatic Institute, etc.) are a plus

Benefits

• Potential bonus
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• PTO
• If the individual hired lives within approximately a 30 minute commute from one of our Avetta office locations, a 3-day per week in-office hybrid schedule will be required.