Field Applications Engineer (Robotics and Material Handling)

Summary

Banner Engineering is a leader in industrial automation, providing innovative products and solutions for various industries. The Field Applications Engineer will offer technical support to the Robotics and Material Handling teams, facilitating the sales process and building strong customer relationships.

Responsibilities

• Act as the Project Manager for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems
• Lead the effort to promote best practices for complex solutions within the Banner sales team
• Develop reference materials, white papers, and support videos to improve the customer experience and share internally
• Provide pre-sale and post-sale technical support for customers
• Be a resource for the Robotics and Material Handling Account Teams at Integrators and target OEMs
• Develop and maintain effective relationships with customers and sellers
• Attend sales calls as needed; you’ll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key account and new product opportunities
• Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Robotics and Material Handling Sales Teams and engineering to implement those enhancements
• Promote and train on new products to target customers
• Develop methods and best practices for delivering outstanding service to our customers
• Help expand our BOM at the customer
• File on time, comprehensive trip reports into the SFDC account
• Report back on competitive products/applications at customer sites

Skills

• Bachelor's degree in Engineering or related field plus 3 years of related experience
• In lieu of a degree, 10 or more years of experience in automation controls
• 3+ years of technical sales experience in the industrial automation sector
• Experience with sensors, measurement and condition monitoring solutions, remote I/O, lighting applications and/or PLC programming
• Excellent written and verbal communication and presentation skills
• Ability to follow-up and maintain strong, successful relationships
• Proven ability to manage multiple priorities, commitments, and projects
• Strong problem-solving abilities and a proven track-record for proposing and implementing new solutions
• Experience using various networks, such as ethernet, IP, Profinet, Modbus, etc
• Ability to travel up to 50% of the time with overnight stays

Qualifications

Must Haves

• Bachelor's degree in Engineering or related field plus 3 years of related experience
• In lieu of a degree, 10 or more years of experience in automation controls
• 3+ years of technical sales experience in the industrial automation sector
• Experience with sensors, measurement and condition monitoring solutions, remote I/O, lighting applications and/or PLC programming
• Excellent written and verbal communication and presentation skills
• Ability to follow-up and maintain strong, successful relationships
• Proven ability to manage multiple priorities, commitments, and projects
• Strong problem-solving abilities and a proven track-record for proposing and implementing new solutions
• Experience using various networks, such as ethernet, IP, Profinet, Modbus, etc
• Ability to travel up to 50% of the time with overnight stays

Benefits

• 401(k) with match
• Student Loan 401(k) match program
• Medical, Dental, and Vision Insurance Plans
• HSA (Health Savings Account) with company contribution
• Paid Time Off (PTO)
• Sales and Profit Sharing Eligibility
• Flexible work hours
• Life Insurance
• Paid Parental Leave
• Pet Insurance