Inside Sales Representative

Summary

Bath Fitter is a company that helps homeowners transform their bathrooms across North America and Europe. The Inside Sales Representative connects with interested customers through inbound and outbound interactions, builds trust, handles objections, and schedules in-home or virtual consultations. The role also involves following up with leads, managing customer interactions across multiple systems, and tracking performance in CRM tools.

Responsibilities

• Handle **100+ daily inbound and outbound interactions**
• Connect with customers by phone and chat
• Schedule in-home and virtual consultations
• Follow up with leads and previous opportunities
• Re-engage customers who didn't move forward the first time
• Handle objections and help save cancelled appointments
• Build rapport quickly and create a great customer experience
• Work across multiple systems while staying organized and accurate
• Track your activity and performance in CRM tools

Skills

• This is a fully remote role. To be considered, you must permanently reside in one of the following U.S. states: **AZ, CA, CT, FL, IL, IN, KS, MA, MI, ME, NY, NH, OR, AL, GA, TN, TX, LA, MS, NM, NE, SC, VT***Applications from other locations cannot be considered.*
• Is **charismatic, confident and comfortable talking to people**
• Brings consistent energy—even on call #100
• Knows how to listen, ask questions and have a real conversation
• Is comfortable with **sales, objections and performance goals**
• Can influence without being pushy
• Is adaptable, organized and open to coaching
• Has experience in **call center, inside sales or a high-volume customer-facing role**
• This is a fully remote role. You must permanently reside in **Quebec, Ontario or British Columbia** to be considered

Qualifications

Must Haves

• This is a fully remote role. To be considered, you must permanently reside in one of the following U.S. states: **AZ, CA, CT, FL, IL, IN, KS, MA, MI, ME, NY, NH, OR, AL, GA, TN, TX, LA, MS, NM, NE, SC, VT***Applications from other locations cannot be considered.*
• Is **charismatic, confident and comfortable talking to people**
• Brings consistent energy—even on call #100
• Knows how to listen, ask questions and have a real conversation
• Is comfortable with **sales, objections and performance goals**
• Can influence without being pushy
• Is adaptable, organized and open to coaching
• Has experience in **call center, inside sales or a high-volume customer-facing role**
• This is a fully remote role. You must permanently reside in **Quebec, Ontario or British Columbia** to be considered

Benefits

• Incentives
• Evening & weekend shift premiums
• Medical, Dental & Life Insurance
• 401K + Profit Sharing
• Paid Holidays, PTO & Mobile Days
• Fully remote work
• Career growth and opportunities to promote from within