Procedural Specialist

Summary

BD is a global medical technology company focused on advancing health through its MedTech products. The Procedural Specialist promotes BDI Surgery Advanced Reconstruction & Repair products by providing clinical support, educating physicians and hospital staff, coordinating case support, and maintaining customer relationships within a defined geographic area.

Responsibilities

• Educate and train physicians, hospital personnel and hospital staff on technical matters relating to AR&R products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs
• Coordinates with field sales, the logistics, timing, duration, strategy and execution of field level customer training and technical support of clinical cases
• Establishes and maintains relationships with customers (surgeons, PA’s, general surgery coordinator, OR manager, nurses, scrub techs), hospitals and physicians. Obtains new users and applications for company products and services
• Observes and reports market trends which affect AR&R sales, service and product development
• Maintains relationships with the Region Manager, Territory Managers, ATMs and customers
• Represents BD in accordance with policies and procedures
• Processes customer complaints and returns in accordance with established procedures and policy
• Maintains company automobile and company property
• Complete and processes BDI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports in accordance with established procedures and policies
• Fulfills the duty of a Territory Manager in vacant territories and supports AR&R procedures as directed by the Regional Manager
• Other duties as required

Skills

• Or minimum of 6 years equivalent relevant work experience with High School diploma
• * Minimum of 3 - 5 years experience in the Operating Room or procedural areas
• * Surgical and procedure knowledge, adequate to support clinical cases
• * Medical and surgical terminology; basic anatomy knowledge**.**
• * Current credentialing and / or certification in respective clinical discipline
• * Experience in the hernia space
• * Ability to work in a face-paced environment
• * Strong organizational and time management skills with the ability to maintain numerous priorities and meet established deadlines
• * Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision
• * Demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote), PowerBi, Salesforce (SFDC), and Showpad
• * Ability to effectively communicate complex concepts to others through clear writing and speaking skills
• * Ability to travel 60-80%, including multiple overnights
• * Must possess and maintain a valid drivers' license and a driving record satisfactory to the Company. Driving records may be monitored on an annual basis or as needed
• * Must possess and maintain a criminal background satisfactory to BD. Criminal backgrounds may be monitored on an annual basis or as needed
• * Must be able to meet and maintain customer/medical facility access requirements, including regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced
• * Maintain vendor credentialing
• * This position may involve pushing, pulling, stooping, bending and lifting
• * Home based position with extensive travel.  Travel will range up to 60 - 80% overnight travel typically within a defined region.  Position requires flexible working hours--especially early mornings and may include some nights and weekends
• * Must live near a major US airport that serves as a hub to limit connections
• Associates or Bachelors degree highly preferred

Qualifications

Must Haves

• or minimum of 6 years equivalent relevant work experience with High School diploma
• * Minimum of 3 - 5 years experience in the Operating Room or procedural areas
• * Surgical and procedure knowledge, adequate to support clinical cases
• * Medical and surgical terminology; basic anatomy knowledge**.**
• * Current credentialing and / or certification in respective clinical discipline
• * Experience in the hernia space
• * Ability to work in a face-paced environment
• * Strong organizational and time management skills with the ability to maintain numerous priorities and meet established deadlines
• * Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision
• * Demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote), PowerBi, Salesforce (SFDC), and Showpad
• * Ability to effectively communicate complex concepts to others through clear writing and speaking skills
• * Ability to travel 60-80%, including multiple overnights
• * Must possess and maintain a valid drivers' license and a driving record satisfactory to the Company. Driving records may be monitored on an annual basis or as needed
• * Must possess and maintain a criminal background satisfactory to BD. Criminal backgrounds may be monitored on an annual basis or as needed
• * Must be able to meet and maintain customer/medical facility access requirements, including regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced
• * Maintain vendor credentialing
• * This position may involve pushing, pulling, stooping, bending and lifting
• * Home based position with extensive travel.  Travel will range up to 60 - 80% overnight travel typically within a defined region.  Position requires flexible working hours--especially early mornings and may include some nights and weekends
• * Must live near a major US airport that serves as a hub to limit connections

Nice to Haves

• Associates or Bachelors degree highly preferred

Benefits

• Home based position with extensive travel
• Flexible working hours--especially early mornings and may include some nights and weekends