Summary
Behavioral Health Clinic is seeking an HR Generalist to support human resources services across the organization. The role primarily manages recruiting and benefits administration while providing general HR support throughout the employee lifecycle, maintaining accurate records, and ensuring timely, compliant, and service-oriented processes.
Responsibilities
- Coordinate assigned full-cycle recruiting activities, including posting positions, sourcing candidates, reviewing applications, conducting initial screening, scheduling interviews, and communicating with candidates and hiring managers
- Maintain accurate and current job postings, screening questions, candidate records, interview materials, and recruiting status updates
- Partner with hiring managers to clarify position requirements, recruiting priorities, interview processes, and anticipated hiring timelines
- Support offer preparation, pre-employment requirements, background screening, reference checks, and handoff to onboarding
- Provide candidates with a professional, responsive, and consistent experience throughout the hiring process
- Track recruiting activity and prepare routine reports on vacancies, candidate flow, hiring progress, and time-to-fill trends
- Administer assigned employee benefit processes, including eligibility tracking, new-hire enrollment, life-event changes, terminations, and employee communications
- Respond to routine employee questions regarding benefit eligibility, enrollment steps, payroll deductions, plan resources, and vendor contacts while referring complex or plan-interpretation questions as appropriate
- Review benefit enrollments and payroll-related benefit information for accuracy and coordinate corrections with employees, payroll, brokers, or vendors
- Maintain organized benefit records and support annual open enrollment, employee education, audits, reconciliations, and required notices
- Protect confidential health and benefit information and follow applicable plan documents, policies, and legal requirements
- Maintain accurate employee and applicant records in HR systems and personnel files in accordance with retention, confidentiality, and compliance requirements
- Support onboarding, orientation, employment changes, training assignments, leave administration, and offboarding as assigned
- Assist with HR reporting, audits, policy administration, employee communications, and process-improvement projects
- Provide timely, respectful, and service-oriented support to employees and managers, escalating sensitive, complex, or higher-risk matters to the HR Director
- Stay informed about HR practices and applicable employment requirements relevant to assigned responsibilities
- Perform other related duties consistent with the purpose and level of the position
- Complete assigned recruiting and benefit processes accurately, timely, and consistently
- Maintain reliable records and meet established service, quality, and compliance expectations
- Follow BHC policies, procedures, confidentiality standards, and applicable legal and regulatory requirements
- Participate in feedback, coaching, training, and performance discussions
- Promptly communicate errors, delays, compliance concerns, or barriers to the HR Director
Skills
- Must be a resident of Wisconsin (WI)
- At least 1-2 years of relevant human resources experience, including recruiting responsibilities
- Working knowledge of common recruiting, onboarding, benefits, and employee-record processes
- Strong written and verbal communication skills, with the ability to communicate professionally with candidates, employees, managers, and external partners
- Ability to manage multiple priorities, maintain accurate records, meet deadlines, and follow through with limited day-to-day direction
- Demonstrated discretion and ability to protect confidential and sensitive information
- Proficiency with Google Workspace or comparable office applications and the ability to learn HR, applicant-tracking, and benefit systems
- This position primarily involves computer and telephone work in a professional office or approved remote-work environment
- The employee must be able to communicate verbally and in writing, use standard office technology, maintain concentration amid routine interruptions, and occasionally stand, walk, reach, bend, or lift and carry office materials weighing up to 20 pounds
- Bachelor's degree in human resources, business administration, organizational leadership, or a related field
- Experience with benefits administration, applicant-tracking systems, HR information systems, or healthcare recruiting
- Experience working in a behavioral health, healthcare, or multi-location organization
- Professional HR certification or interest in pursuing certification
Qualifications
Must Haves
- Must be a resident of Wisconsin (WI)
- At least 1-2 years of relevant human resources experience, including recruiting responsibilities
- Working knowledge of common recruiting, onboarding, benefits, and employee-record processes
- Strong written and verbal communication skills, with the ability to communicate professionally with candidates, employees, managers, and external partners
- Ability to manage multiple priorities, maintain accurate records, meet deadlines, and follow through with limited day-to-day direction
- Demonstrated discretion and ability to protect confidential and sensitive information
- Proficiency with Google Workspace or comparable office applications and the ability to learn HR, applicant-tracking, and benefit systems
- This position primarily involves computer and telephone work in a professional office or approved remote-work environment
- The employee must be able to communicate verbally and in writing, use standard office technology, maintain concentration amid routine interruptions, and occasionally stand, walk, reach, bend, or lift and carry office materials weighing up to 20 pounds
Nice to Haves
- Bachelor's degree in human resources, business administration, organizational leadership, or a related field
- Experience with benefits administration, applicant-tracking systems, HR information systems, or healthcare recruiting
- Experience working in a behavioral health, healthcare, or multi-location organization
- Professional HR certification or interest in pursuing certification
Benefits
- Remote/Hybrid work arrangement; primarily remote and performed from a home office