Account Associate

Summary

Belle Communication is a woman-owned and led digital PR, influencer, social media, and creative strategy firm. The Account Associate supports multiple client accounts by conducting media and influencer research, developing content, managing social media, monitoring industry trends, and contributing to public relations, marketing, thought leadership, and crisis communications initiatives.

Responsibilities

• Conduct media research and build media lists by proactively identifying relevant reporters, media influencers and outlets for account teams to pitch
• Conduct research on industry trends, media landscape, competitor brands and other areas as needed to inform the development of strategic PR and marketing plans
• Research and identify speaking engagements and award submission opportunities
• Conduct influencer research and build influencer outreach lists
• Conduct outreach and manage coordination with media or influencer partners
• Monitor for and capture media coverage opportunities and influencer content
• Monitor media and social channels for potential issues or negative sentiment affecting clients, and flag them promptly to your account lead and clients
• Contribute to regular reporting of media relations, influencer marketing and social media outcomes to clients and team
• Develop and schedule content across social channels that is brand consistent and creative
• Provide community management for multiple client social media accounts, replying to follower comments and promoting engagement with and among the community
• Contribute to the growth of client social media accounts through engagement and hashtag research
• Use social listening to uncover timely, relevant content and opportunities for engagement
• Use analytics tools to evaluate and report social media outcomes to clients and team
• Research social media trends, hashtags and new tools
• Execute paid social media efforts, including ad set-up and creation, boosting posts and monitoring campaign performance
• Contribute ideas during team brainstorms for client content, social and campaign concepts
• Keep a pulse on industry trends for both clients and Belle’s service areas, and report on relevant changes and insights
• Research and identify potential event opportunities, community partnerships, sponsorship opportunities or grassroots marketing activations for clients
• Draft speaker abstracts, award submission entries and other thought leadership materials, with review and approval from your account lead
• Create weekly/monthly reports and slide presentations for client meetings, ensuring meeting materials are prepared and organized
• Attend and present on client meetings and take notes to capture key takeaways and action items
• Edit and/or proofread documents, projects, presentations and other materials as needed
• Collaborate with other team members to help achieve client objectives and deliver results
• Ad hoc responsibilities as needed for the Belle team, agency and clients

Skills

• Bachelor's degree in public relations, marketing, communication or related field
• Highly resourceful and self-motivated, with excellent problem-solving skills and the ability to work independently in a remote workplace setting
• Organized and adaptable team player with the ability to manage and prioritize multiple time-sensitive projects seamlessly with excellent attention to detail
• Self-starter with the ability to learn new tasks quickly and thrive in a fast-paced working environment
• Ability to conduct research and present information in a clear, succinct and well-written manner
• Excellent writing, editing, grammatical, organizational and research skills
• Forward thinker who actively seeks opportunities and brings new ideas and creative solutions
• Approaches work with eagerness to learn, takes direction well, and applies feedback and guidance from account leads and agency leadership
• 1-3 years of related experience
• Previous internship or work experience within public relations, or in an agency setting, strongly preferred
• Previous experience with media relations, influencer relations and social media management preferred
• Exposure to or coursework/experience in paid social media, content strategy or crisis communications is a plus, but not required

Qualifications

Must Haves

• Bachelor's degree in public relations, marketing, communication or related field
• Highly resourceful and self-motivated, with excellent problem-solving skills and the ability to work independently in a remote workplace setting
• Organized and adaptable team player with the ability to manage and prioritize multiple time-sensitive projects seamlessly with excellent attention to detail
• Self-starter with the ability to learn new tasks quickly and thrive in a fast-paced working environment
• Ability to conduct research and present information in a clear, succinct and well-written manner
• Excellent writing, editing, grammatical, organizational and research skills
• Forward thinker who actively seeks opportunities and brings new ideas and creative solutions
• Approaches work with eagerness to learn, takes direction well, and applies feedback and guidance from account leads and agency leadership
• 1-3 years of related experience

Nice to Haves

• Previous internship or work experience within public relations, or in an agency setting, strongly preferred
• Previous experience with media relations, influencer relations and social media management preferred
• Exposure to or coursework/experience in paid social media, content strategy or crisis communications is a plus, but not required

Benefits

• Fully remote position with occasional travel, approximately 3-5 overnight trips per year
• Flexible PTO with encouraged minimums that increase with tenure
• Company-funded health reimbursement benefit (QSEHRA) for eligible individual health insurance premiums and qualified medical expenses, up to the annual allowance
• Dental, vision, life and accident insurance plans
• Two weeks’ paid company closure at year-end
• 12 weeks of paid parental leave
• Annual home office allowance
• Short-term disability insurance
• Annual team retreat
• Paid sabbatical leave every 7 years