Summary
Ascend Learning is a healthcare and learning technology company providing outcomes-based, data-driven solutions across the learning lifecycle. The Associate Account Manager will support major account management, identify upsell opportunities, conduct customer insight analysis, and provide sales support across Midwest Great Lakes territories. The role also involves customer demonstrations, CRM management, pipeline development, forecasting, and up to 50% travel to client sites.
Responsibilities
- Aid Account Managers in identifying new business and upselling opportunities, address client challenges with ATI solutions
- Support Solutions Executives in outreach efforts to boost ATI awareness and generate leads, support account growth strategies through territory management, pipeline development, and cross-selling referrals
- Support Account Managers (AM) with pulling data to assist with business reviews
- Conduct live sales demos of ATI products and bundles
- Provide backup support for district vacancies to foster new prospects and manage accounts
- Collaborate with internal teams to strengthen go-to-market strategies, address client requirements, and provide outstanding client support
- Support account growth strategies, including territory management, pipeline opportunities, and deliver exceptional service
- Maintain CRM records, tracking prospect headcounts and category suitability, generating precise sales forecasts, and overseeing lead quality
- Ensure accurate capture of win/loss data for opportunities and client retention
Skills
- Bachelor's degree required
- 1+ years of sales account management experience within industry
- Professional presence, business acumen
- Strong verbal and written communication skills
- Strong presentation skills
- Strong analytical abilities are essential for sales data interpretation and trend identification
- Proficient in Word, Excel, and PowerPoint
Qualifications
Must Haves
- Bachelor's degree required
- 1+ years of sales account management experience within industry
- Professional presence, business acumen
- Strong verbal and written communication skills
- Strong presentation skills
- Strong analytical abilities are essential for sales data interpretation and trend identification
- Proficient in Word, Excel, and PowerPoint
Benefits
- Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.
- Health, dental, and vision insurance
- Company paid life Insurance
- 401(k) with company match
- Paid time off and parental leave
- Employee assistance program
- Other wellness programs such as Headspace and Airvet
- Charitable matching program
- This position offers the flexibility of remote work