Accounts Receivable Clerk

Summary

Pyramid Global Hospitality is a hospitality management company operating hotels and resorts, including South Seas Resort. The Accounts Receivable Clerk ensures the accurate and timely completion of billing statements and monthly owner statements while supporting the accounting department through payment processing, account reconciliation, reporting, and customer service.

Responsibilities

• Preparation and distribution of monthly home and condo Owner statements
• Work closely with the Owner Relations department and Owners to address any questions regarding their accounts whether via email, phone calls or in person meetings
• Process Owner payments and reconcile them each month
• Process reporting documents to help analyze Owner activity
• Contribute to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team
• ·Demonstrates courteous, cooperative, and professional behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment
• Support other accounting staff members as required by Management

Skills

• Education: Bachelor's degree in accounting or a related field preferred; relevant years of experience will be considered in lieu of a degree
• * Proficient in the use of standard computer applications including word processing, data entry, report generation, and related administrative software
• * Ability to contribute to departmental goals through initiative, accountability, and teamwork
• * Demonstrated success in collaborating within diverse teams and fostering an inclusive, respectful work environment
• * Proven ability to manage and maintain accurate records and documentation
• * Highly organized; able to prioritize tasks, meet deadlines, and maintain attention to detail in a fast-paced environment
• * Strong verbal and written communication skills, with the ability to adapt communication style to diverse audiences
• * Skilled in delivering outstanding customer service with a focus on guest satisfaction and relationship building
• * Ability to train and support others in departmental procedures and standards
• * Demonstrates courteous, professional, and collaborative behavior when interacting with guests, team members, and leadership; promotes a positive and effective workplace culture
• * Excellent command of business English, including spelling, grammar, and professional correspondence standards
• * Strong understanding of office administration practices, recordkeeping, and workflow coordination
• Mobility to work in an office or home office setting; use standard equipment; stamina to sit for extended periods of time, strength to lift and carry up to 20 lbs.; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone
• **HOURS REQUIRED** 40 hours per week, flexible schedule during certain times of the month, example; month end reporting
• Experience: Previous experience in Accounts Receivable, HOA billing, or Club A/R is strongly preferred
• * Familiarity with hotel or resort property management systems (PMS) preferred

Qualifications

Must Haves

• Education: Bachelor's degree in accounting or a related field preferred; relevant years of experience will be considered in lieu of a degree
• * Proficient in the use of standard computer applications including word processing, data entry, report generation, and related administrative software
• * Ability to contribute to departmental goals through initiative, accountability, and teamwork
• * Demonstrated success in collaborating within diverse teams and fostering an inclusive, respectful work environment
• * Proven ability to manage and maintain accurate records and documentation
• * Highly organized; able to prioritize tasks, meet deadlines, and maintain attention to detail in a fast-paced environment
• * Strong verbal and written communication skills, with the ability to adapt communication style to diverse audiences
• * Skilled in delivering outstanding customer service with a focus on guest satisfaction and relationship building
• * Ability to train and support others in departmental procedures and standards
• * Demonstrates courteous, professional, and collaborative behavior when interacting with guests, team members, and leadership; promotes a positive and effective workplace culture
• * Excellent command of business English, including spelling, grammar, and professional correspondence standards
• * Strong understanding of office administration practices, recordkeeping, and workflow coordination
• Mobility to work in an office or home office setting; use standard equipment; stamina to sit for extended periods of time, strength to lift and carry up to 20 lbs.; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone
• **HOURS REQUIRED** 40 hours per week, flexible schedule during certain times of the month, example; month end reporting

Nice to Haves

• Experience: Previous experience in Accounts Receivable, HOA billing, or Club A/R is strongly preferred
• * Familiarity with hotel or resort property management systems (PMS) preferred

Benefits

• Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with Company Match
• Commuter and Company-paid Toll Programs
• Complimentary Shift Meal
• One week of onsite training at South Seas, followed by the opportunity to work remotely
• A dedicated in-home office workspace is required; desktop computer and IT equipment will be provided by South Seas.