Summary
Big Ass Fans is an industrial company that develops high-volume, low-speed fans and comfort solutions for workplaces. The Outside Sales Representative builds customer relationships, conducts facility surveys, recommends customized products, manages CRM records, and generates sales opportunities across a designated territory. The role involves extensive travel, customer site visits, post-purchase follow-up, and creating custom fan solutions.
Responsibilities
- Serve as the professional face of Big Ass Fans for all current and prospective customers
- Perform facility surveys and make customized product recommendations for each customer
- Submit all facility information and log all customer interactions in the CRM
- Maintain constant communication with customers, the inside sales team, and field services/installers, and management
- Ensure customer satisfaction through frequent post-purchase follow-ups and account nurturing
- Generate meetings and new opportunities with existing customers and leads
- Respond to inside sales requests for visits promptly
- Maintain a positive company image
- Meet your peers and stakeholders you’ll be working with on a daily basis
- Ensure a complete understanding of BAF’s products, software, and processes to perform your daily tasks
- Ride-alongs: Join Outside Sales professionals in what will be your local territory, and also travel to other teammates' territories to join their visits
- Continuous learning on topics such as fan science, fan solution design concepts, fan model details, installation scope of work, electrical panel identification, and control systems
- Ensure a complete understanding of BAF's products, software, and processes to perform your daily tasks
- Additional ride-along trips on the first and third weeks of December
- Join BAF's Sales Conference, located at our Headquarters in Lexington, KY from December 7th through 11th
- Begin conducting independent sales meetings
- Continue learning BAF technical details relating to products, installation, and design principles
- Be able to create high-quality Speclab airflow models for any facility
- Primary metrics: Overall Sales & Proactively Generated Opportunities
- Provide accurate recommendations while minimizing installation change orders
Skills
- Proven outside sales experience (industrial sales is a bonus)
- Proven ability to build and manage relationships, internally and externally
- Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit
- Effective and efficient time management is a must; Demonstrate a strong follow-through and ability to self-manage multiple projects at once
- Must be flexible and self-motivated with a strong work ethic
- Maintain a professional appearance and positive attitude
- Clean driving record
- Willing to drive and maintain a BAF-branded company vehicle which may be a sedan, SUV or pickup truck
- Job is remote and requires a lot of drive time; must be able to be in the car for 3-5+ hours at a time and often 20 hours in a week
- Must be able to walk and stand continuously for up to 6 hours during large campus site visits, with periodic kneeling required for tasks such as floor-to-ceiling measurements
- Willingness to make overnight trips frequently
- Must reside in the designated sales territory
- Bachelor's degree preferred or equivalent training and experience
- Experience using CAD is a plus but not required; Familiarity with engineering blueprints and building plans is a plus
Qualifications
Must Haves
- Proven outside sales experience (industrial sales is a bonus)
- Proven ability to build and manage relationships, internally and externally
- Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit
- Effective and efficient time management is a must; Demonstrate a strong follow-through and ability to self-manage multiple projects at once
- Must be flexible and self-motivated with a strong work ethic
- Maintain a professional appearance and positive attitude
- Clean driving record
- Willing to drive and maintain a BAF-branded company vehicle which may be a sedan, SUV or pickup truck
- Job is remote and requires a lot of drive time; must be able to be in the car for 3-5+ hours at a time and often 20 hours in a week
- Must be able to walk and stand continuously for up to 6 hours during large campus site visits, with periodic kneeling required for tasks such as floor-to-ceiling measurements
- Willingness to make overnight trips frequently
- Must reside in the designated sales territory
Nice to Haves
- Bachelor's degree preferred or equivalent training and experience
- Experience using CAD is a plus but not required; Familiarity with engineering blueprints and building plans is a plus
Benefits
- Uncapped commissions
- Remote work arrangement
- BAF-branded company vehicle, which may be a sedan, SUV or pickup truck
- Holiday shutdown from December 24th through January 3rd
- Onboarding and continuous learning on BAF products, software, processes, fan science, solution design, installation, electrical panels, and control systems
- Ride-alongs with Outside Sales professionals in local and other teammates' territories
- Participation in BAF's Sales Conference at company headquarters in Lexington, KY from December 7th through 11th