Account Manager (Corporate)

Summary

Billtrust is a leader in B2B accounts receivable workflow and payment software, providing AI-powered solutions to enhance customer satisfaction and efficiency. The Account Manager (Corporate) will manage and expand relationships with mid-market and corporate customers, driving revenue growth through upsell and cross-sell opportunities while aligning solutions with customer goals.

Responsibilities

• Manage and grow relationships within an assigned portfolio of corporate accounts, driving expansion and increased product adoption across departments and locations
• Lead strategic conversations with senior stakeholders in Finance, IT, and Procurement to align Billtrust solutions with initiatives like process automation, cost savings, and improved cash flow
• Deliver impactful product presentations and demos that reflect the customer’s industry, pain points, and growth plans
• Partner closely with Customer Success, Implementation, Product, and Marketing to ensure value realization and exceptional service
• Develop and execute account plans that align Billtrust capabilities to customer goals and evolving business needs
• Understand the customer’s operational environment, including their ERP systems, workflows, and reporting requirements
• Share customer insights with internal teams to help inform product strategy and service delivery enhancements
• Support contract renewals and lead commercial discussions, including procurement coordination and negotiation of deal terms

Skills

• 3-5+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industry
• Proven ability to exceed targets by identifying and closing upsell opportunities and driving product expansion
• Experience selling SaaS platforms into corporate environments with deal sizes typically in the $50K–$250K ARR range
• Strong communication and presentation skills, with the ability to influence senior functional leaders
• Experience developing account strategies and leading cross-functional coordination to drive long-term growth
• Ability to thrive in a fast-paced, team-oriented, and performance-driven culture
• Willingness to travel up to 20% for customer meetings and presentations
• Familiarity with AR, payments, or financial software and workflows
• Familiarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms
• Proficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as Salesforce

Qualifications

Must Haves

• 3-5+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industry
• Proven ability to exceed targets by identifying and closing upsell opportunities and driving product expansion
• Experience selling SaaS platforms into corporate environments with deal sizes typically in the $50K–$250K ARR range
• Strong communication and presentation skills, with the ability to influence senior functional leaders
• Experience developing account strategies and leading cross-functional coordination to drive long-term growth
• Ability to thrive in a fast-paced, team-oriented, and performance-driven culture
• Willingness to travel up to 20% for customer meetings and presentations

Nice to Haves

• Familiarity with AR, payments, or financial software and workflows
• Familiarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms
• Proficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as Salesforce

Benefits

• Comprehensive health coverage
• Competitive retirement
• Generous PTO and parental leave
• Flexible work options
• Meaningful investment in your professional development
• Equity
• Commissions
• Other variable performance-related bonuses