Growth Manager II (Account Manager), Philadelphia

Summary

SpotHero is a technology company connecting drivers and parking companies through its parking reservation platform. The Growth Manager II is responsible for acquiring new parking supply, optimizing existing partner performance, driving revenue growth, and serving as a strategic advisor to parking partners. The role also mentors junior sales team members and collaborates cross-functionally to improve operations and internal processes.

Responsibilities

• Analyze and optimize SpotHero's parking supply across multiple major markets
• Balance partner needs with SpotHero offerings to develop optimal solutions for all stakeholders
• Lead prospective and existing clients to SpotHero's product offerings through tailored commercial insights and a consultative approach
• Meet and exceed revenue targets
• Collaborate with Field Operations functions to communicate regularly with existing partners to ensure that operations are constantly running as smoothly as possible
• Onboard and train new clients. Empower clients’ to manage their day to day requests (including but not limited to incorrect rates and refunds) via SpotHero’s various account management tools
• Nurture long-term industry relationships and build trust with clients. Ensure they get the maximum value out of the SpotHero platform
• Establish regular communication cadences with clients, including informal check-ins and formal business. Typically hosted quarterly, or based on account analysis and operator needs
• Host or travel to client meetings, events, and social gatherings
• Attend industry related conferences and tradeshows, if applicable
• Represent SpotHero and build brand awareness
• Stay current on industry trends
• Identify and research prospective leads to approach during the event
• Build and strengthen relationships with clients through attending social events
• Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained
• Work with Region Managers to develop junior team members. Be a team leader
• Work cross functionally to improve internal processes

Skills

• • Bachelor's Degree or equivalent with 2+ years experience in sales and/or account management
• • Proven consultative sales solution skills with a unique ability to understand client needs
• • Strong networking skills with the ability to travel and meet with clients in person locally
• • Philadelphia, PA
• • Remote + travel to client meetings and conferences (up to 20-25% of time) required
• PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future
• • CRM Experience, Salesforce preferred
• • BI Tool Experience, Looker preferred
• • Parking Industry experience

Qualifications

Must Haves

• • Bachelor's Degree or equivalent with 2+ years experience in sales and/or account management
• • Proven consultative sales solution skills with a unique ability to understand client needs
• • Strong networking skills with the ability to travel and meet with clients in person locally
• • Philadelphia, PA
• • Remote + travel to client meetings and conferences (up to 20-25% of time) required
• PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the US and not require sponsorship for employment now or in the future

Nice to Haves

• • CRM Experience, Salesforce preferred
• • BI Tool Experience, Looker preferred
• • Parking Industry experience

Benefits

• Variable compensation
• Unlimited growth potential
• We cover a generous portion of Medical Premiums
• 50% of Dental and Vision Premiums
• Company-sponsored Life Insurance, STD, and AD&D coverage
• A 401(k) with match and immediate vesting
• Comprehensive leave policies
• Flexible PTO policy
• Outstanding work/life balance
• Udemy License and Personal Learning Budget
• Annual parking stipend
• The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
• Employee Resource Groups
• Allyship learning resources
• Discovery Days for Product and Engineering
• Gearing up for Aspiring Leaders
• Mentorship Program
• Wellness program supporting physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits
• Remote work with travel to client meetings and conferences required up to 20-25% of the time