Implementation Configuration Specialist (Remote)

Summary

Businessolver is a company that delivers innovative benefits technology and services focused on client needs. They are seeking an Implementation Configuration Specialist who will ensure the integrity and accuracy of data shared with carriers, participate in system configuration, and support various implementation processes.

Responsibilities

• Responsible for participating in all raw materials review and validation
• Responsible for ensuring system configuration is completed in accordance to requirements documentation
• Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements
• Complete self-QA on all system build work
• Establish and follow global process documentation and report any discrepancies in documentation
• Daily touch-base with necessary internal partners associated with current projects or tasks
• Accurately maintain capacity and productivity measurements through utilization of task updates
• Review open tasks daily; prioritize work and escalate when appropriate
• Address any escalated or global issues related to system build for clients
• Active participation in training sessions related to new system functionality and processes

Skills

• Bachelor's Degree or equivalent work experience
• 2+ years benefits administration plan configuration experience
• Strong analytical ability, excellent communication skills, both written and verbal, with the ability to manage projects and multiple priorities at the same time
• Keen attention to detail - you must pay crazy attention to detail without going crazy
• Be a creative thinker - the person who doesn't settle and always looks for a better way
• Ability to compare large data sets, organize data and summarize findings
• Working knowledge of business processes, system development and process improvements
• Proficient in gathering business requirements, process flows and use cases
• Experience with and strong understanding of various technologies and platforms
• Strong SQL, MS Access and strong Excel skills preferred

Qualifications

Must Haves

• Bachelor's Degree or equivalent work experience
• 2+ years benefits administration plan configuration experience
• Strong analytical ability, excellent communication skills, both written and verbal, with the ability to manage projects and multiple priorities at the same time
• Keen attention to detail - you must pay crazy attention to detail without going crazy
• Be a creative thinker - the person who doesn't settle and always looks for a better way
• Ability to compare large data sets, organize data and summarize findings
• Working knowledge of business processes, system development and process improvements
• Proficient in gathering business requirements, process flows and use cases
• Experience with and strong understanding of various technologies and platforms

Nice to Haves

• Strong SQL, MS Access and strong Excel skills preferred

Benefits

• This role is eligible to participate in the bonus incentive plan.
• If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/