Integrations Analyst I/II (Remote)

Summary

Businessolver is a company that delivers market-changing benefits technology and services, and they are seeking an Integrations Analyst I/II to partner with project teams for data integrations. The role focuses on implementing data integrations for new client configurations, managing the full lifecycle of data exchange development, and ensuring exceptional customer service throughout the process.

Responsibilities

• Own the full lifecycle of new data exchange development, including requirements gathering, documentation, file configuration, testing oversight, and on-time launch
• Serve as the primary liaison between internal teams and external clients/vendors to document specifications and integration requirements
• Collaborate with project team members to understand client-specific benefits structures, file layouts, mappings, and configuration profiles
• Configure and document data files, establish secure file transfers, and execute testing plans
• Coordinate and facilitate meetings with clients and vendors to review specifications, layouts, and test results
• Partner with project managers to maintain project tracking documentation, timelines, and status reporting
• Utilize industry-standard file formats and integration tools
• Support peer quality assurance efforts, including defect tracking and resolution
• Identify risks and participate in status discussions, escalating issues as needed
• Deliver exceptional customer service to both clients and internal teams
• Own the transition from onboarding to steady-state (business-as-usual), including documentation handoff, knowledge transfer, and issue resolution
• Contribute to a culture of continuous improvement

Skills

• 4+ years of administrative outsourcing analyst or equivalent industry experience
• Proficiency with XML and strong Excel skills
• Demonstrated ability to work with large data sets, identify patterns, and ensure data accuracy
• Experience using tools such as SQL, Beyond Compare, JavaScript, XLS, Access, or similar (working knowledge acceptable)
• Strong organizational skills with the ability to manage multiple client assignments and overlapping timelines
• Ability to work independently with minimal guidance
• Strong critical thinking and problem-solving skills with high attention to detail
• Experience facilitating client and vendor meetings, capturing requirements, and driving action items
• Cross-functional project experience
• Camera-ready
• SaaS environment experience preferred
• Bachelor's degree preferred, ideally in Business, Computer Science, or a related field

Qualifications

Must Haves

• 4+ years of administrative outsourcing analyst or equivalent industry experience
• Proficiency with XML and strong Excel skills
• Demonstrated ability to work with large data sets, identify patterns, and ensure data accuracy
• Experience using tools such as SQL, Beyond Compare, JavaScript, XLS, Access, or similar (working knowledge acceptable)
• Strong organizational skills with the ability to manage multiple client assignments and overlapping timelines
• Ability to work independently with minimal guidance
• Strong critical thinking and problem-solving skills with high attention to detail
• Experience facilitating client and vendor meetings, capturing requirements, and driving action items
• Cross-functional project experience
• Camera-ready

Nice to Haves

• SaaS environment experience preferred
• Bachelor's degree preferred, ideally in Business, Computer Science, or a related field

Benefits

• This role is eligible to participate in the bonus incentive plan.
• If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/