Technical Virtual Assistant - AI & AWS

Summary

SMA Support Services is a dynamic Business Process Outsourcing company connecting talent with top-tier U.S. clients in construction and roofing. They are seeking a Technical Virtual Assistant with expertise in AI and AWS to manage cloud services, develop automation scripts, and support AI/ML model training.

Responsibilities

• Manage and monitor AWS services, including EC2, S3, IAM, and other relevant AWS tools
• Deploy, configure, and maintain cloud-based applications and environments
• Ensure cloud resources are optimized for cost, performance, and security
• Write, debug, and maintain Python scripts for automation, data processing, and AI workflows
• Collaborate via GitHub for version control, code reviews, and project tracking
• Assist in developing, training, and deploying AI/ML models
• Support model training pipelines, dataset preparation, and labeling
• Use tools like Label Studio for dataset annotation
• Assist in object detection and computer vision projects, particularly with YOLO frameworks
• Document processes, workflows, and technical guides
• Communicate effectively with team members to relay updates, clarify requirements, and track deliverables
• Provide technical support and troubleshooting for internal teams

Skills

• Experience with machine learning or AI model training
• Familiarity with YOLO for computer vision tasks
• Hands-on experience with Label Studio or similar labeling tools
• Knowledge of ML Ops concepts and workflows
• Proven hands-on experience with AWS services (EC2, S3, IAM, etc.)
• Strong Python programming skills
• Solid understanding and active use of GitHub for collaboration
• Proactive, self-motivated, and able to work independently with minimal supervision
• Excellent written and verbal communication skills
• Support model training pipelines, dataset preparation, and labeling
• Use tools like Label Studio for dataset annotation
• Assist in object detection and computer vision projects, particularly with YOLO frameworks

Qualifications

Must Haves

• Experience with machine learning or AI model training
• Familiarity with YOLO for computer vision tasks
• Hands-on experience with Label Studio or similar labeling tools
• Knowledge of ML Ops concepts and workflows
• Proven hands-on experience with AWS services (EC2, S3, IAM, etc.)
• Strong Python programming skills
• Solid understanding and active use of GitHub for collaboration
• Proactive, self-motivated, and able to work independently with minimal supervision
• Excellent written and verbal communication skills

Nice to Haves

• Support model training pipelines, dataset preparation, and labeling
• Use tools like Label Studio for dataset annotation
• Assist in object detection and computer vision projects, particularly with YOLO frameworks

Benefits

• Comprehensive, paid training
• Work-from-home setup
• Long-term/full-time position
• 5,000 Client Deployment Allowance
• Pay begins on day 1 of training
• Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
• HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
• Loyalty Investment Fund: set aside savings for you—withdraw after 5 years, with more perks at your 10th year
• Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
• Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
• Work-life balance benefit: 15 annual paid leaves for regular employees
• Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
• Perfect Attendance
• KPI Superstars
• Shoutout Incentive
• Referral Incentive
• QA Rockstar
• C3 Champions
• Client Obs Incentive
• Quarterly In-person Team-Buildings
• Annual Company Outing
• Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways!
• Annual Performance Review - Performance-based reviews with opportunities for pay raises.
• Annual Sports Fest
• 13th-month pay - Guaranteed additional month’s salary every year.
• Government-mandated benefits: SSS
• Government-mandated benefits: PhilHealth
• Government-mandated benefits: PAG-IBIG
• Career Advancement Opportunities