Sales Associate (Virtual, US)

Summary

Sirva is a company focused on relocation services, and they are seeking a Sales Associate for the Small & Mid-Market segment. This role involves managing inbound leads, supporting Territory Sales Representatives, and contributing to revenue generation while building foundational selling skills.

Responsibilities

• Receive, qualify, and respond to inbound leads from small and mid-market accounts
• Conduct initial discovery to understand customer needs, decision criteria, and buying timelines
• Determine appropriate handoff to Territory Rep for higher-complexity or strategic opportunities
• Support multiple Territory Sales Representatives by managing smaller, transactional, or lower-complexity opportunities
• Progress opportunities through the sales pipeline, including follow-ups, pricing coordination, and proposal support
• Maintain accurate opportunity and activity records in CRM
• Serve as a primary point of contact for assigned small and mid-market prospects
• Provide timely responses to inquiries, product and service information, and basic solution guidance
• Deliver a consistent, professional customer experience aligned with company sales standards
• Work closely with Territory Reps to align on account priorities, deal strategy, and handoff criteria
• Learn and apply best practices from senior sellers through coaching and guided selling
• Partner with internal teams to support deal execution
• Expand market coverage by ensuring smaller inbound opportunities are actively pursued
• Identify trends in inbound demand to support continuous improvement

Skills

• 1–3 years of experience in account management, business development, customer operations
• Strong communication skills across phone, email, and virtual meetings
• Ability to support multiple sales reps and manage multiple opportunities
• Basic understanding of CRM systems and sales pipelines
• Strong organizational skills and attention to detail
• Experience supporting senior sales representatives
• Experience with inbound lead management or inside sales
• Experience selling to small or mid-market customers
• Familiarity with CRM tools such as Salesforce

Qualifications

Must Haves

• 1–3 years of experience in account management, business development, customer operations
• Strong communication skills across phone, email, and virtual meetings
• Ability to support multiple sales reps and manage multiple opportunities
• Basic understanding of CRM systems and sales pipelines
• Strong organizational skills and attention to detail
• Experience supporting senior sales representatives
• Experience with inbound lead management or inside sales
• Experience selling to small or mid-market customers
• Familiarity with CRM tools such as Salesforce

Benefits

• Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees