Summary
Careers In Travel | Destination Planners is seeking a detail-oriented Client Services Coordinator to support clients with travel planning assistance, booking coordination, and customer care. The role involves managing client preferences and booking information, communicating across multiple channels, and supporting confirmations and administrative tasks in a remote work environment.
Responsibilities
- Assist clients with general questions, planning support, and coordination of booking details
- Provide excellent customer service through email, phone, and messaging
- Support clients with organizing trip preferences, dates, and experience options
- Help gather information needed for itineraries, reservations, and service selections
- Maintain accurate client and booking notes within our systems
- Communicate professionally to ensure a smooth, positive travel-related experience
- Stay informed about available destinations, suppliers, and service offerings
- Support follow-up, confirmations, and administrative tasks
- Work collaboratively with the team to ensure client satisfaction
Skills
- Strong communication and customer service skills
- Ability to work remotely and manage your own schedule
- Organized, detail-oriented, and comfortable using online tools
- Professional, reliable, and self-motivated
- No prior experience required — full training provided
Qualifications
Must Haves
- Strong communication and customer service skills
- Ability to work remotely and manage your own schedule
- Organized, detail-oriented, and comfortable using online tools
- Professional, reliable, and self-motivated
- No prior experience required — full training provided
Benefits
- Comprehensive training and ongoing support
- Access to online tools, systems, and resources
- Flexible remote schedule
- One-on-one guidance to help you grow
- Supportive team environment