Summary
Careers In Travel | Destination Planners is a travel company dedicated to providing exceptional cruise experiences. The Travel Customer Support Representative will help clients select and book cruises, coordinate related arrangements and payments, and provide guidance and issue resolution throughout the booking process.
Responsibilities
- Plan and book clients' cruises, including accommodations, excursions, and transportation
- Provide clients with detailed information on cruise options, itineraries, and onboard amenities
- Coordinate bookings and payment processing, ensuring all details are accurate and timely
- Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process
- Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction
Skills
- Strong passion for travel and cruising
- Excellent communication and organizational skills
- Ability to work independently and efficiently manage time
- Basic computer skills required, with proficiency in using booking software and email
- A customer-focused approach with the ability to manage client needs effectively
- No prior experience required; however, experience in customer service or the travel industry is a plus
Qualifications
Must Haves
- Strong passion for travel and cruising
- Excellent communication and organizational skills
- Ability to work independently and efficiently manage time
- Basic computer skills required, with proficiency in using booking software and email
- A customer-focused approach with the ability to manage client needs effectively
Nice to Haves
- No prior experience required; however, experience in customer service or the travel industry is a plus
Benefits
- Flexible work schedule - the ability to work remotely.
- Travel perks and discounts to experience the destinations you promote.
- Competitive compensation based on bookings made.
- Opportunities for professional growth within a supportive team environment.
- Work alongside an award-winning team dedicated to delivering top-tier customer service.