CareMetx, LLC
Posted 12 days agoVerified live 1d ago
Account Support Manager
Brief overview
Remote
8 H-1B approvalsDept. of Labor
1 green cardsCertified filings
Prior AuthorizationEMRClinical WorkflowMicrosoft Office
About the company
CareMetx, LLCcaremetx.com
CareMetx, LLC is a leading technology-enabled patient services partner, providing high-touch support to accelerate patient initiation and adherence for specialty therapies.
Visa sponsorship history
3 years sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.8H-1B approved
100%approval rate
1new H-1B hires
1PERM certified
$131,277median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20234
20243
20251
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20232
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20251
Top sponsored roles
Senior Manager, Technology Shared Services (00055078)Senior Application Support Engineer (00050078)
Job description
Summary
CareMetx, LLC provides patient access solutions and support services that help patients start and stay on specialty therapy treatments. The Account Support Manager coordinates customer onboarding, training, and ongoing relationship management while serving as a liaison between clients and the technical team to help customers maximize the value of CareMetx's solutions.
Responsibilities
- Schedule and facilitate kickoff meetings for new customers (from sales hand-off)
- Facilitate communication between clients and the technical team
- Schedule and perform training as needed
- Proactively maintain customer relationships; meet with customers regularly
- Stay up to date on all customer support issues
- Achieve specific customer goals regarding utilization of our solutions
- Manage 150-200 physicians within 30-50 practice accounts
Skills
- • Bachelor's degree preferred
- • 2-3 years of prior professional experience (software or healthcare industries preferred)
- • PM/EMR, Prior Authorization, or clinical workflow experience highly desired
- • Exceptional communication skills for both internal and external communications
- • Proficient in MS Office and related products
- • Must possess highly ethical characteristics and values
- • Must be authorized to work in the United States (We are not able to sponsor Visas)
- • While performing the duties of this job, the employee is regularly required to sit
- • The employee must occasionally lift and/or move up to 10 pounds
- • Must be flexible on schedule and hours
- • Some travel may be required
Qualifications
Must Haves
- • Bachelor's degree preferred
- • 2-3 years of prior professional experience (software or healthcare industries preferred)
- • PM/EMR, Prior Authorization, or clinical workflow experience highly desired
- • Exceptional communication skills for both internal and external communications
- • Proficient in MS Office and related products
- • Must possess highly ethical characteristics and values
- • Must be authorized to work in the United States (We are not able to sponsor Visas)
- • While performing the duties of this job, the employee is regularly required to sit
- • The employee must occasionally lift and/or move up to 10 pounds
- • Must be flexible on schedule and hours
- • Some travel may be required
