Summary
Carhartt is a company dedicated to building durable products for hardworking people. The Digital Product Analyst partners with product and cross-functional teams to analyze product performance and customer behavior, translate findings into actionable recommendations, and support requirements, prioritization, delivery, and continuous improvement.
Responsibilities
- Facilitate discovery workshops to gather requirements, map processes, and document customer journeys in support of product delivery
- Analyze product performance, customer behavior, funnel progression, and trends to identify insights, risks, and opportunities
- Translate analytical findings into clear, actionable recommendations tied to customer value, product KPIs, and defined business outcomes
- Write high‑quality user stories, epics, and acceptance criteria; ensure requirements are testable, measurable, and aligned to intended outcomes
- Support prioritization decisions by contributing data‑backed value assessments, tradeoff analysis, and ROI inputs
- Partner with Product Managers and Product Owners to align analytical insights with roadmap planning and backlog sequencing
- Participate actively in agile ceremonies and lead sessions when appropriate
- Maintain accurate, up‑to‑date delivery artifacts—including work boards, analytics dashboards, and reports—to support transparency and informed decision‑making
- Support User Acceptance Validation (UAV/UAT) by defining test scenarios, validating outcomes against requirements, and documenting results and insights
- Develop and maintain product, process, and business documentation that enables consistent execution and scalable operations
- Coordinate cross‑functional work across Product, Engineering, UX, Data, Business teams, and external partners to support delivery momentum
- Identify process gaps, inefficiencies, or data blind spots and proactively recommend improvements to enhance product quality, delivery velocity, and insight maturity
Skills
- Bachelor's degree or equivalent years of experience in lieu of degree required
- A minimum of 2 years of experience in Product Analyst, Business Analyst, Operations Excellence or similar role
- Experience supporting analytics‑driven digital products, platforms, or customer‑facing experiences
- Proven ability to independently analyze data and translate insights into clear product and business recommendations
- Strong quantitative and qualitative analysis skills, including the ability to identify trends, patterns, and risks
- Ability to synthesize complex datasets into concise insights, narratives, and decision‑ready recommendations
- Solid understanding of digital product development, Agile delivery, and iterative lifecycle models
- Effective data‑storytelling skills, using clear narratives and visuals to support product and delivery decisions
- Excellent written and verbal communication skills, with the ability to collaborate with both technical and non‑technical stakeholders
- Experience using analytics, visualization, and experimentation platforms; familiarity with basic measurement strategy and tagging principles
- This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events
Qualifications
Must Haves
- Bachelor's degree or equivalent years of experience in lieu of degree required
- A minimum of 2 years of experience in Product Analyst, Business Analyst, Operations Excellence or similar role
- Experience supporting analytics‑driven digital products, platforms, or customer‑facing experiences
- Proven ability to independently analyze data and translate insights into clear product and business recommendations
- Strong quantitative and qualitative analysis skills, including the ability to identify trends, patterns, and risks
- Ability to synthesize complex datasets into concise insights, narratives, and decision‑ready recommendations
- Solid understanding of digital product development, Agile delivery, and iterative lifecycle models
- Effective data‑storytelling skills, using clear narratives and visuals to support product and delivery decisions
- Excellent written and verbal communication skills, with the ability to collaborate with both technical and non‑technical stakeholders
- Experience using analytics, visualization, and experimentation platforms; familiarity with basic measurement strategy and tagging principles
- This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events
Benefits
- Remote work; the associate has no regular requirement to be on-site.