Senior Analyst, Contracts and Chargebacks

Summary

Cencora is a healthcare company focused on creating healthier futures for people and animals. The Senior Analyst, Contracts and Chargebacks maintains the contract management database, reconciles supplier and customer chargebacks, analyzes contract discrepancies, and manages supplier accounts receivable collections. The role also supports customer and supplier communication, reporting, dashboards, and EDI technology projects.

Responsibilities

• Responsible for timely updates of all contract pricing and membership information into the contract management database system
• Maintain exception reports that analyze pricing and membership information
• Works with distribution centers to troubleshoot contract discrepancies and updates membership and pricing information
• Communicate effectively with customers / suppliers / external partners to resolve inquiries in a timely manner
• Utilize dashboards to identify, compare, and reconcile information within the contracts
• Analyze variance contracts returned by Supplier
• Perform analysis of contract discrepancies; identifies source of issue and decides the appropriate action needed to resolve the issue
• Identify the source of and research issues in contracts and communicate them to team supervisors
• Reconcile chargebacks in accordance with approved guidelines
• Communicate effectively using Chargeback terminology with team supervisors
• Maintain frequent contact with Supplier in order to address all payment issues
• Manage the Chargeback Accounts Receivable portfolio for suppliers
• Responsible for the timely collection of monies due from Supplier and the aging goals as planned by senior management; must minimize the write-off dollars
• Must be willing to work overtime hours, as needed, to meet departmental objectives
• Support Electronic Data Interchange (EDI) technology project, as required, for Suppliers
• Provide status updates to supervisor and other team members
• Communicate across workstreams
• Discuss observations during interactions with team supervisor
• Assist and support department managers in preparing for meetings
• Maintain and promote positive and professional working relationships with associates and management
• Comply with all appropriate policies, procedures, and regulations
• Any other duties assigned

Skills

• Bachelor's degree in accounting, finance, or a related field, or equivalent experience
• Normally requires a minimum of two (2) years of related experience
• Proficient in Microsoft Suite including Word, Excel, and Power BI
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Attention to detail, able to work independently in a dynamic environment
• Self-motivated, goal-oriented and capable of thriving in a fast-paced environment
• Strong analytical skills; ability to analyze data/situations
• Ability to perform tasks with a high degree of accuracy; thorough and organized
• Ability to assimilate and summarize information in an appropriate context
• Commercial business acumen, as well as the ability and willingness to be hands-on
• Experience collaborating with multi-disciplinary, diverse, and dynamic team(s) with varying levels of responsibility
• Resourceful in pursuing or recommending new ideas and/or procedures
• Knowledge of accounting practices and principles
• Understanding of Contracts & Chargebacks is desirable
• Expertise in SAP is desirable

Qualifications

Must Haves

• Bachelor's degree in accounting, finance, or a related field, or equivalent experience
• Normally requires a minimum of two (2) years of related experience
• Proficient in Microsoft Suite including Word, Excel, and Power BI
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Attention to detail, able to work independently in a dynamic environment
• Self-motivated, goal-oriented and capable of thriving in a fast-paced environment
• Strong analytical skills; ability to analyze data/situations
• Ability to perform tasks with a high degree of accuracy; thorough and organized
• Ability to assimilate and summarize information in an appropriate context
• Commercial business acumen, as well as the ability and willingness to be hands-on
• Experience collaborating with multi-disciplinary, diverse, and dynamic team(s) with varying levels of responsibility
• Resourceful in pursuing or recommending new ideas and/or procedures
• Knowledge of accounting practices and principles

Nice to Haves

• Understanding of Contracts & Chargebacks is desirable
• Expertise in SAP is desirable

Benefits

• Medical, dental, and vision care
• Backup dependent care may be available for working families
• Adoption assistance may be available for working families
• Infertility coverage may be available for working families
• Family building support may be available for working families
• Behavioral health solutions may be available for working families
• Paid parental leave may be available for working families
• Paid caregiver leave may be available for working families
• Training programs
• Professional development resources
• Opportunities to participate in mentorship programs
• Employee resource groups
• Volunteer activities