Account Executive

Summary

Cents is a technology company providing a business management platform for laundromats, dry cleaners, and garment care businesses. The Account Executive owns the full sales cycle, manages multiple lead sources, builds pipeline, conducts product demonstrations, negotiates, and closes new business while helping improve sales processes.

Responsibilities

• Owning your territory and generating a list of prospective customers and managing the full cycle from initial call to close
• Doing a deep discovery to tailor your demo to suit the needs of your buyer
• Work cross functionally with other team members to ensure we are turning customers into territory advocates
• Leveraging Salesforce & other tech stacks to manage all pipeline activities
• Work local events & trade shows in your market to leverage partnerships
• Run the full sales cycle: demo, follow-up, negotiation, close
• Work all lead sources: BDR/SDR-generated demos, direct booked opportunities, CS round-robin leads, and self-sourced outbound
• Make an intro call before every demo — no exceptions
• Apply the T.A.O.M. framework (Time, Agenda, Outcome, Mutually Agreed) on every call
• Schedule alignment calls during the sales process; set go-live expectations of 2–4 weeks
• Pitch the full Cents product suite with bundled pricing as the primary close lever
• Build and maintain a healthy pipeline; target 100+ outbound calls per week
• Keep Salesforce fully notated before every handoff; follow billing date and BRF submission rules
• Route all inbound LW/MOOPS opportunities through the distributor team workflow
• Help refine the Sales Bible — document winning tactics to help the next generation of AEs succeed

Skills

• 1+ years of experience in a sourcing or closing sales role, laundry operations, or a relatable field and industry
• Proven track record of success in meeting & exceeding goals
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Ability to work in a fast-paced environment
• Driven, self-motivated, curious, creative, & flexible
• 2+ years in a sales role (SaaS preferred)
• Creative, persistent, and passionate about sales with a dynamic personality
• Comfortable working in a fast-scaling startup environment — you adapt quickly and thrive in ambiguity
• Tech-savvy; navigates sales tools and internal platforms quickly
• Outside or field sales experience a plus; prior POS/payments experience is nice to have
• Experience with google & salesforce is preferred but not required
• Experience with Salesforce, Dialpad, and Gong preferred

Qualifications

Must Haves

• 1+ years of experience in a sourcing or closing sales role, laundry operations, or a relatable field and industry
• Proven track record of success in meeting & exceeding goals
• Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels
• Ability to work in a fast-paced environment
• Driven, self-motivated, curious, creative, & flexible
• 2+ years in a sales role (SaaS preferred)
• Creative, persistent, and passionate about sales with a dynamic personality
• Comfortable working in a fast-scaling startup environment — you adapt quickly and thrive in ambiguity
• Tech-savvy; navigates sales tools and internal platforms quickly
• Outside or field sales experience a plus; prior POS/payments experience is nice to have

Nice to Haves

• Experience with google & salesforce is preferred but not required
• Experience with Salesforce, Dialpad, and Gong preferred

Benefits

• Remote-first work arrangement
• Equity Options
• Unlimited PTO and 12 Paid Holidays
• Gym, Laundry and Work-from-home/Commuter stipend
• Access to learning opportunities from our team and network of advisors and investors
• Parental leave – Up to 14 weeks fully paid for new parents
• Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
• 401(k)