Solutions Engineer - INTEL/Defense

Summary

Splunk, a Cisco company, builds hybrid- and multi-cloud security and observability solutions that help organizations keep digital systems secure and reliable. The Solutions Engineer will serve as a customer-facing technical account leader for Intel and defense customers, providing technical expertise, guiding solution architecture engagements, and operationalizing Splunk solutions across customer environments.

Responsibilities

• Partner with customers and Splunk teams to ensure long-term success and growth within Splunk’s customer base
• Develop and maintain deep expertise of Splunk’s portfolio, use-cases, and its alignment to customer challenges and objectives
• Own Splunk’s portfolio, end-to-end technical engagement, and customer experience in your accounts
• Drive the Solutions Architect engagements for positioning Splunk’s advanced solutions to expand solutions and use-cases
• Operationalize Splunk’s foundational solutions comprised of hybrid/cloud, security, and observability in the customer’s environment

Skills

• 4 or more years related experience in selling and delivering enterprise software solutions for cloud, on-premise and hybrid environments related to Splunk solutions
• Experience working in or recommending SaaS delivery model
• Ability to create, lead and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer's expected business outcomes
• Active government clearance TS/SCI/CI poly
• Extensive knowledge cybersecurity and/or observability is highly desired
• Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly-collaborative team environment
• Strong presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format
• Prior experience working with public cloud infrastructure and understanding of cloud economics (e.g. AWS, GCP, Azure, etc
• Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team
• Bachelor's degree or equivalent work experience

Qualifications

Must Haves

• 4 or more years related experience in selling and delivering enterprise software solutions for cloud, on-premise and hybrid environments related to Splunk solutions
• Experience working in or recommending SaaS delivery model
• Ability to create, lead and evolve a customer technical account strategy, engaging an extended ecosystem of supporting resources to deliver the customer's expected business outcomes
• Active government clearance TS/SCI/CI poly

Nice to Haves

• Extensive knowledge cybersecurity and/or observability is highly desired
• Outstanding interpersonal skills and excellent communication - both written and verbal, with the ability to effectively lead others in a highly-collaborative team environment
• Strong presentation skills and an expert in using data to articulate a story or issue in a Tell-Show-Tell format
• Prior experience working with public cloud infrastructure and understanding of cloud economics (e.g. AWS, GCP, Azure, etc
• Excellent time management skills and ability to adapt to evolving priorities, with a dedication to championing the customer and your team
• Bachelor's degree or equivalent work experience

Benefits

• Remote work from Maryland, Washington, DC, or Virginia only
• Medical, dental and vision insurance for eligible U.S. employees
• 401(k) plan with a Cisco matching contribution for eligible U.S. employees
• Paid parental leave for eligible U.S. employees
• Short- and long-term disability coverage for eligible U.S. employees
• Basic life insurance for eligible U.S. employees
• Eligible employees may receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year for eligible U.S. employees, plus 1 floating holiday for non-exempt employees
• 1 paid day off for the employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on how much vacation time eligible employees may use, subject to availability and business limitations
• 80 hours of sick time off provided on the hire date and each January 1 thereafter, with up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Employees on sales plans earn performance-based incentive pay on top of their base salary, split between quota and non-quota components, subject to the applicable Cisco plan
• For quota-based sales roles, incentive compensation has no cap once performance exceeds 100% attainment
• For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target
• Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.