Solutions Engineer - GVSE Mid-Market

Summary

Cisco is a technology company that provides networking, security, visibility, and infrastructure solutions. The Solutions Engineer – GVSE Mid-Market serves as a technical sales professional, leading customer and partner engagements, translating business needs into technical requirements, and designing solutions that drive revenue and customer success.

Responsibilities

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s)
• Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements
• Spending most selling time landing opportunities and expanding within an account
• Involvement in territory strategic planning
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources (i.e., Click to Expert). Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure
• Increasing revenue – closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis

Skills

• 3+ years' B2B selling experience in a similar or adjacent industry
• History of career progression and desire for professional development
• Collaboration and teamwork skills with the team on the territory
• Relationship management skills to build trust and drive results with partners and customers
• Bachelor's degree or equivalent in physical sciences, engineering, economics, or mathematics
• Demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market
• Ability to assist Account Executives in developing new opportunities and growing business
• Demonstrated ability to translate customer business needs into technical requirements
• CCNA, CCNP, CCIE or similar vendor certification preferred
• Knowledge about the market, competition including solution, technology and offerings
• Pre-sales experience preferred

Qualifications

Must Haves

• 3+ years' B2B selling experience in a similar or adjacent industry
• History of career progression and desire for professional development
• Collaboration and teamwork skills with the team on the territory
• Relationship management skills to build trust and drive results with partners and customers
• Bachelor's degree or equivalent in physical sciences, engineering, economics, or mathematics

Nice to Haves

• Demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market
• Ability to assist Account Executives in developing new opportunities and growing business
• Demonstrated ability to translate customer business needs into technical requirements
• CCNA, CCNP, CCIE or similar vendor certification preferred
• Knowledge about the market, competition including solution, technology and offerings
• Pre-sales experience preferred

Benefits

• Coaching, training and on-the-job learning that strongly supports career advancement
• An innovative, flexible and award-winning working environment
• Remote work for candidates able to support the Central US
• Medical, dental and vision insurance for U.S. employees, subject to Cisco’s plan eligibility rules
• 401(k) plan with a Cisco matching contribution for U.S. employees, subject to Cisco’s plan eligibility rules
• Paid parental leave for U.S. employees, subject to Cisco’s plan eligibility rules
• Short- and long-term disability coverage for U.S. employees, subject to Cisco’s plan eligibility rules
• Basic life insurance for U.S. employees, subject to Cisco’s plan eligibility rules
• Eligibility for Cisco restricted stock unit grants, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year for U.S. employees
• 1 floating holiday for non-exempt U.S. employees
• 1 paid day off for an employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year for non-exempt employees, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations
• 80 hours of sick time off provided on the hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Performance-based incentive pay on top of base salary for employees on sales plans
• Quota-based incentive pay with no cap on incentive compensation once performance exceeds 100% attainment
• Non-quota-based sales performance elements may pay 0% up to 125% of target