Solutions Engineer - US Public Sector

Summary

Cisco is a technology company providing solutions that connect and protect organizations across physical and digital environments. The Solutions Engineer – US Public Sector serves as a technical sales professional, delivering solutions to customer and partner needs, leading technical relationships, translating requirements, managing virtual sales support teams, and driving opportunities through technical closure.

Responsibilities

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s)
• Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements
• Spending most selling time landing opportunities and expanding within an account
• Involvement in territory strategic planning
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources. Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure
• Increasing revenue – closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis

Skills

• Experience selling or supporting security, networking, compute, and/or collaboration solutions
• CCNA level understanding or background in campus network design, including switching, wireless, and routing
• 3+ years of experience in a customer-facing sales engineering or technical pre-sales role
• Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certification
• Proven track record of success in technical sales or solutions engineering roles
• Highly motivated with a “hunting spirit” to assist Account Executives in developing new opportunities and growing business
• Strong communication and interpersonal skills with the ability to engage effectively with customers and partners

Qualifications

Must Haves

• Experience selling or supporting security, networking, compute, and/or collaboration solutions
• CCNA level understanding or background in campus network design, including switching, wireless, and routing

Nice to Haves

• 3+ years of experience in a customer-facing sales engineering or technical pre-sales role
• Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certification
• Proven track record of success in technical sales or solutions engineering roles
• Highly motivated with a “hunting spirit” to assist Account Executives in developing new opportunities and growing business
• Strong communication and interpersonal skills with the ability to engage effectively with customers and partners

Benefits

• Remote work arrangement
• Coaching, training and on-the-job learning that strongly supports career advancement
• An innovative, flexible and award-winning working environment
• Dedicated coaching from managers
• Medical, dental and vision insurance for U.S. employees, subject to Cisco’s plan eligibility rules
• A 401(k) plan with a Cisco matching contribution for U.S. employees, subject to Cisco’s plan eligibility rules
• Paid parental leave for U.S. employees, subject to Cisco’s plan eligibility rules
• Short- and long-term disability coverage for U.S. employees, subject to Cisco’s plan eligibility rules
• Basic life insurance for U.S. employees, subject to Cisco’s plan eligibility rules
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for an employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on how much vacation time eligible employees may use, subject to availability and some business limitations
• 80 hours of sick time off provided on the hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Employees on sales plans earn performance-based incentive pay on top of their base salary, subject to the applicable Cisco plan
• For quota-based sales roles on Cisco’s sales plan, the posted ranges include base pay and sales target incentive compensation combined