Program Coordinator

Summary

CLEAResult supports the transition to a sustainable, equitable, and carbon-neutral energy-efficient future. The Program Coordinator supports commercial energy efficiency programs through project tracking, scheduling, data management, reporting, payment processing, quality assurance, and operational coordination.

Responsibilities

• Coordinate and track commercial energy efficiency projects from initiation through completion
• Support Technicians, Energy Auditors, Account Managers, Project Managers, and Operations staff with project logistics and administrative activities
• Review, verify, and maintain project documentation, files, correspondence, and program records to ensure accuracy and completeness
• Process project transactions and payments in accordance with program requirements and established procedures
• Enter, maintain, validate, and audit data across multiple systems, including CRM platforms, utility portals, and internal tracking tools
• Perform quality assurance and quality control reviews to identify and resolve documentation, data, and project processing errors before submission
• Process project information and applications through Salesforce, utility portals, and other program management systems
• Coordinate material ordering requests for project teams, including energy-saving measures and program-related equipment such as weather stripping, showerheads, and other installed products
• Track material inventory requests and coordinate delivery to the appropriate warehouse, program location, or project team
• Export and distribute predesigned reports to support project management, forecasting, and operational decision-making
• Compile and monitor pipeline data to provide visibility into project status, workload forecasts, and program performance metrics
• Assist with scheduling coordination, including organizing meetings, coordinating cross-functional project activities, and sending calendar invitations as needed
• Attend staff meetings and provide ongoing program and operational support
• Complete special projects and process improvement initiatives as assigned

Skills

• 2-4 years of project coordination, administrative support, operations support, or related experience
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Experience with data entry, data validation, reporting, and quality assurance processes
• Demonstrated attention to detail and commitment to data accuracy
• Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams
• Strong written and verbal communication skills
• Ability to work independently while supporting a diverse group of stakeholders
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support
• Bachelor's degree preferred
• Experience working with CRM systems, Salesforce, project tracking applications, or comparable database platforms preferred
• Experience supporting commercial energy efficiency, utility, construction, engineering, facilities, or related programs preferred

Qualifications

Must Haves

• 2-4 years of project coordination, administrative support, operations support, or related experience
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously
• Experience with data entry, data validation, reporting, and quality assurance processes
• Demonstrated attention to detail and commitment to data accuracy
• Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams
• Strong written and verbal communication skills
• Ability to work independently while supporting a diverse group of stakeholders
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support

Nice to Haves

• Bachelor's degree preferred
• Experience working with CRM systems, Salesforce, project tracking applications, or comparable database platforms preferred
• Experience supporting commercial energy efficiency, utility, construction, engineering, facilities, or related programs preferred

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid health care concierge service to help navigate the health plan and make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program
• Access to on-demand training courses to advance further in your career
• Professional development opportunities
• A flexible work environment that supports your success