Summary
Cognizant is seeking a Product Specialist - Technical to support healthcare technology environments. The role focuses on Facets configuration, production issue analysis, cloud-native modernization, stakeholder collaboration, and automation initiatives using technologies such as Node.js and AWS services.
Responsibilities
- Provide configuration expertise for Facets applications, analyze production incidents and enhancement requests, and recommend effective technical solutions
- Partner with business and technology teams to gather requirements, evaluate solution options, and ensure successful delivery aligned with customer expectations
- Coordinate and prioritize work across support, development, and business teams to meet project milestones and operational commitments
- Support PQF Product Modernization initiatives utilizing Node.js, AWS Lambda, Amazon SQS, and Amazon SNS to build scalable cloud-native solutions
- Identify opportunities for automation that improve operational efficiency, productivity, and overall service quality
- Design and implement automation solutions using established frameworks, tools, and best practices
- Ensure all deliverables meet quality standards, business objectives, and customer requirements
- Drive continuous improvement, innovation, and operational excellence through modernization and automation initiatives
Skills
- Strong experience configuring and supporting Facets within a U.S. Healthcare environment
- Hands-on experience with Node.js development and integration
- Strong knowledge of AWS services, including AWS Lambda, Amazon SQS, and Amazon SNS
- Proficiency in SQL and database query optimization
- Experience analyzing production issues, troubleshooting system defects, and implementing sustainable solutions
- Knowledge of healthcare payer operations, claims processing, membership, benefits, or related healthcare functions
- Experience gathering business requirements and translating them into technical solutions
- Strong communication, problem-solving, and stakeholder management skills
- Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
- Please note, this role is not able to offer visa transfer or sponsorship now or in the future
- Experience supporting healthcare platform modernization initiatives
- Exposure to automation frameworks and process optimization tools
- Experience working within Agile development environments
- Knowledge of cloud-native architecture and event-driven application design
- Experience collaborating across distributed teams in large enterprise environments
Qualifications
Must Haves
- Strong experience configuring and supporting Facets within a U.S. Healthcare environment
- Hands-on experience with Node.js development and integration
- Strong knowledge of AWS services, including AWS Lambda, Amazon SQS, and Amazon SNS
- Proficiency in SQL and database query optimization
- Experience analyzing production issues, troubleshooting system defects, and implementing sustainable solutions
- Knowledge of healthcare payer operations, claims processing, membership, benefits, or related healthcare functions
- Experience gathering business requirements and translating them into technical solutions
- Strong communication, problem-solving, and stakeholder management skills
- Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship
- Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Nice to Haves
- Experience supporting healthcare platform modernization initiatives
- Exposure to automation frameworks and process optimization tools
- Experience working within Agile development environments
- Knowledge of cloud-native architecture and event-driven application design
- Experience collaborating across distributed teams in large enterprise environments
Benefits
- Remote position open to qualified applicants in the United States
- Support for a healthy work-life balance through various wellbeing programs
- Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan