Promotions Manager, Power Packs

Summary

Collectors creates technology and value-added services for collectors, including grading, authenticating, vaulting, and selling collectibles. The Promotions Manager will develop and execute promotional campaigns across digital and eCommerce platforms, manage the promotional calendar, analyze campaign performance, and build scalable frameworks for improving promotional effectiveness.

Responsibilities

• Plan, develop, and execute promotional campaigns across weekly, monthly, and seasonal cycles via our in-house promotions engine and CRM stack
• Act as the central owner of the full-year promotions roadmap, collaborating closely with stakeholders to ensure all promotions align with broader business goals
• Track key performance indicators (KPIs), including incentive costs, gross merchandise value (GMV), contribution margin, customer uptake, and return purchase rate
• Design and run A/B tests to sharpen our playbook and continuously enhance understanding of our promotional levers
• Analyze post-campaign performance to feed actionable learnings back into the next cycle, ensuring the promotional calendar gets measurably sharper and more impactful every month
• Translate campaign results and learnings into repeatable promotional models that allow the business to scale operations effectively

Skills

• 3-5 years of digital marketing or CRM experience
• Strong project management skills with a hands-on, execution-focused mindset
• Highly analytical, capable of interpreting performance, conversion, and return on investment from raw data
• Comfortable driving both strategy and end-to-end execution of programs
• Familiarity with content management systems
• Thrive in a fast-paced, entrepreneurial environment
• Strong presentation and stakeholder communication skills
• Familiarity with CRM platforms (i.e., Iterable, Braze)
• Familiarity with incentive/loyalty platforms (i.e., Talon.One)
• Familiarity with trading card or collectibles space

Qualifications

Must Haves

• 3-5 years of digital marketing or CRM experience
• Strong project management skills with a hands-on, execution-focused mindset
• Highly analytical, capable of interpreting performance, conversion, and return on investment from raw data
• Comfortable driving both strategy and end-to-end execution of programs
• Familiarity with content management systems
• Thrive in a fast-paced, entrepreneurial environment
• Strong presentation and stakeholder communication skills

Nice to Haves

• Familiarity with CRM platforms (i.e., Iterable, Braze)
• Familiarity with incentive/loyalty platforms (i.e., Talon.One)
• Familiarity with trading card or collectibles space

Benefits

• All full-time employees are eligible to enroll in Medical, Dental, and Vision
• Full-time employees are eligible for fertility, commuter, and educational assistance benefits
• Competitive 401k matching plan
• All full-time employees are eligible for paid vacation
• All regular, full-time employees are eligible for ten company paid holidays
• Employees receive discounts on select grading services for approved submissions
• Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Team members are invited to participate in celebrations, holiday events, and team building activities