Sr Growth Product Manager

Summary

Community Phone is a company focused on improving communication for seniors in America. The role of Sr Growth Product Manager involves building the upsell motion for consumer subscribers, focusing on revenue growth through product-led growth (PLG) experiments and lifecycle-driven strategies.

Responsibilities

• Expansion revenue from our consumer subscriber base, measured in ARR
• The full upsell motion: trigger identification, experiment design, in-product nudges, lifecycle sequences, pricing page, and onboarding flows
• A prioritized roadmap of PLG experiments, run with shared engineering resources and a strong bias toward non-eng levers where possible
• The reporting and learning loop that makes each experiment smarter than the last

Skills

• You have run PLG or lifecycle-driven upsell experiments in a consumer subscription business before
• You know what a good experiment looks like, you can build a basic framework to run them, and you can read results clearly without needing a data team to hand-hold you
• You are comfortable without a dedicated engineering team
• You find leverage in copy, sequencing, onboarding design, and pricing structure before you write a single ticket
• You have owned a revenue metric, not just shipped features
• You know what it feels like to have a number that is yours
• You have 4+ years of product experience with at least 3 in a growth or monetization role
• You have worked in consumer subscription, not just B2B SaaS
• You can point to a specific experiment you ran, what you learned, and what it moved
• You are energized by owning a number, not just a roadmap
• You are both comfortable with ambiguity and heavily biased toward action
• You communicate clearly and understand fine distinctions quickly in structures or philosophies

Qualifications

Must Haves

• You have run PLG or lifecycle-driven upsell experiments in a consumer subscription business before
• You know what a good experiment looks like, you can build a basic framework to run them, and you can read results clearly without needing a data team to hand-hold you
• You are comfortable without a dedicated engineering team
• You find leverage in copy, sequencing, onboarding design, and pricing structure before you write a single ticket
• You have owned a revenue metric, not just shipped features
• You know what it feels like to have a number that is yours
• You have 4+ years of product experience with at least 3 in a growth or monetization role
• You have worked in consumer subscription, not just B2B SaaS
• You can point to a specific experiment you ran, what you learned, and what it moved
• You are energized by owning a number, not just a roadmap
• You are both comfortable with ambiguity and heavily biased toward action
• You communicate clearly and understand fine distinctions quickly in structures or philosophies