Deal Desk Analyst

Summary

Contentsquare is an experience intelligence platform that helps organizations understand their customers’ digital journeys. The Deal Desk Analyst manages the end-to-end deal process by advising on deal structure, pricing, discounting, quoting, and contract terms, while ensuring compliance with company policies. The role partners with Sales, Finance, Legal, and Operations to resolve deal issues and improve processes, efficiency, and deal execution.

Responsibilities

• Support the structuring and pricing of high-value and complex SaaS deals
• Review quotes, contracts, discounts, payment terms, and non-standard deal requests
• Ensure compliance with pricing guidelines, approval workflows, and internal policies
• Partner with Sales, Finance, Legal, and cross-functional teams to resolve deal-related questions and roadblocks
• Provide commercial guidance to Sales to support win rates and margin preservation
• Maintain accurate deal data across Salesforce and other relevant systems
• Track deal performance, approval timelines, and quote-to-close efficiency
• Identify and implement improvements to Deal Desk processes, systems, and documentation

Skills

• Four or more years of experience in Deal Desk, Sales Operations, Revenue Operations, Pricing, or financial analysis
• Experience supporting complex enterprise B2B SaaS transactions
• Strong analytical, organisational, communication, and problem-solving skills
• Proficiency with Salesforce and Excel or Google Sheets
• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment
• A collaborative, commercially minded approach with the confidence to advise and influence stakeholders

Qualifications

Must Haves

• Four or more years of experience in Deal Desk, Sales Operations, Revenue Operations, Pricing, or financial analysis
• Experience supporting complex enterprise B2B SaaS transactions
• Strong analytical, organisational, communication, and problem-solving skills
• Proficiency with Salesforce and Excel or Google Sheets
• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment
• A collaborative, commercially minded approach with the confidence to advise and influence stakeholders

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Lifestyle allowance
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• Multiple Employee Resource Groups that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• More benefits tailored to each country