Project Manager II

Summary

Corpay is a global technology organization providing commercial payment solutions for fuel, payables, toll, and lodging expenses. The Project Manager II will manage end-to-end client implementations within the Corpay Payables division, including partner onboarding, technical integrations, training, revenue ramp, and transition to ongoing support.

Responsibilities

• Acting as the primary owner and facilitator of client implementation engagements
• Identifying and assessing risks throughout the project implementation lifecycle
• Actively managing project plans, expectations, progress, and risks utilizing project management methods and professional acumen
• Maximizing client engagement during the project lifecycle to achieve the highest possible revenue attainment from each customer
• Facilitating discussions and meetings to address escalated risks and develop action plans
• Assessing training needs and conducting training with partners as needed via webinars
• Handling small to medium-sized client programs end to end
• Collaborating with internal cross-functional teams and third parties in support of successfully implementing client projects
• Reviewing contracts, customer profiles, business cases, and vendor lists and conducting introductory and implementation calls with partners to validate products sold
• Collecting all necessary data from partners to accurately complete the setup and implementation of end customer accounts

Skills

• Bachelor's degree required; or an equivalent combination of education and experience
• 4+ years of experience in a professional work environment
• 2+ years of experience in implementations, client support, or customer-interfacing roles including the ability to conduct virtual presentations and effectively facilitate meetings
• Proven ability in interpersonal communication, analytical thinking, attention to detail, and follow-up
• Demonstrated ability to work calmly and effectively in a fast-paced team environment
• Adaptable to continuous process improvement and comfortable managing change within project methodologies
• Excellent verbal and written communication skills with the ability to clearly convey product offerings and functionality
• Highly responsive to calls and emails; skilled at managing priorities and appointments without compromising other responsibilities
• Superior customer service skills with the ability to resolve issues quickly and decisively and provide creative implementation solutions
• Demonstrated ability to aid in the effective and timely revenue ramp of each client
• Familiarity with project management software, tools, and techniques
• Proactively seeks opportunities to enhance processes and voice innovative ideas within the team

Qualifications

Must Haves

• Bachelor's degree required; or an equivalent combination of education and experience
• 4+ years of experience in a professional work environment
• 2+ years of experience in implementations, client support, or customer-interfacing roles including the ability to conduct virtual presentations and effectively facilitate meetings
• Proven ability in interpersonal communication, analytical thinking, attention to detail, and follow-up
• Demonstrated ability to work calmly and effectively in a fast-paced team environment
• Adaptable to continuous process improvement and comfortable managing change within project methodologies
• Excellent verbal and written communication skills with the ability to clearly convey product offerings and functionality
• Highly responsive to calls and emails; skilled at managing priorities and appointments without compromising other responsibilities
• Superior customer service skills with the ability to resolve issues quickly and decisively and provide creative implementation solutions
• Demonstrated ability to aid in the effective and timely revenue ramp of each client
• Familiarity with project management software, tools, and techniques
• Proactively seeks opportunities to enhance processes and voice innovative ideas within the team

Benefits

• Remote or Hybrid Environment
• Assigned workspace in Brentwood, TN or Richmond, VA office
• Company-issued equipment
• Hands-on training
• Monthly home internet stipend
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes