Summary
Corporate Central Credit Union is seeking an innovative Artificial Intelligence Engineer to design and deliver intelligent agents and automated workflows within their internal platform, Beastro. The role involves integrating AI technologies to enhance operational efficiency and member interactions.
Responsibilities
- Design and implement task-oriented and conversational agents using Microsoft Copilot Studio (actions, connectors, generative answers, prompt orchestration) and Azure AI services; integrate agents with Beastro microservices and APIs for secure, reliable tool execution
- Build and optimize end-to-end automations with Power Automate (cloud flows, desktop flows), AI Builder (document processing, prediction), and Dataverse to streamline internal operations (e.g., onboarding, reconciliations, reporting). UIPath experience is a plus for complementary RPA scenarios
- Embed AI capabilities into Beastro user journeys (guided assistance, knowledge retrieval, decision support), ensuring usability, performance, and auditability of member interactions
- Develop automated test harnesses for agents and flows, including synthetic data generation, unit/integration testing, regression packs, and non-functional tests (latency, resiliency). Establish monitoring, alerting, and SLOs using platform telemetry
- Utilize Microsoft Fabric (data engineering, pipelines, real-time analytics) and Azure AI Search/vectorization patterns for retrieval-augmented generation (RAG) and grounded responses; govern data products and features consumed by agents
- Implement role-based access, environment strategies, DLP, data residency controls, and human-in-the-loop safeguards across Power Platform and Azure. Partner with Risk/Compliance to align automations to financial-services standards (e.g., Nacha/ACH, NCUA/FFIEC)
- Build reusable connectors, APIs, and solution components; manage secrets, certificates, and identity (OAuth 2.0/OIDC). Contribute to CI/CD, environment promotion, and change management for AI solutions
- Troubleshoot incidents across agents, workflows, and data pipelines; perform root-cause analysis and implement corrective/preventive actions with clear runbooks and dashboards
- Create and maintain solution design docs, data dictionaries, prompt/grounding specifications, and operational guides; deliver knowledge transfer to operations and business teams
- Performs other duties and responsibilities as requested or required
Skills
- Hands-on expertise with Microsoft Copilot Studio, Power Platform (including Power Automate and Power Apps), Microsoft Dataverse, AI Builder, Microsoft Fabric, Azure AI (e.g., Azure OpenAI, AI Search), and Teams/Graph connectors
- Practical experience designing RAG solutions (embedding generation, chunking strategies, grounding, evaluation) and secure action/connector patterns for agents
- Proficiency with APIs (REST/JSON), eventing (webhooks), identity (OAuth 2.0/OIDC), secrets management, and telemetry/observability (App Insights/Log Analytics)
- Scripting/programming skills in Python, C#/.NET, or TypeScript, plus Power Fx for Power Platform components
- Strong grasp of testing automation for flows and agents (unit/integration/e2e), CI/CD (Azure DevOps/GitHub), environment strategies, and solution packaging (managed solutions)
- Understanding of data governance, DLP, RBAC, and responsible-AI guardrails for production workloads in financial services
- Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent experience
- 3+ years building AI-enabled solutions or intelligent automations using Microsoft's cloud and Power Platform
- 2+ years developing production automations/agents with Copilot Studio/Power Automate/Azure AI; experience embedding AI into digital products (preferably in fintech/credit union domains)
- Proven delivery of secure, compliant, and observable AI/automation solutions with cross-functional stakeholders and vendors
- UIPath experience is a plus
Qualifications
Must Haves
- Hands-on expertise with Microsoft Copilot Studio, Power Platform (including Power Automate and Power Apps), Microsoft Dataverse, AI Builder, Microsoft Fabric, Azure AI (e.g., Azure OpenAI, AI Search), and Teams/Graph connectors
- Practical experience designing RAG solutions (embedding generation, chunking strategies, grounding, evaluation) and secure action/connector patterns for agents
- Proficiency with APIs (REST/JSON), eventing (webhooks), identity (OAuth 2.0/OIDC), secrets management, and telemetry/observability (App Insights/Log Analytics)
- Scripting/programming skills in Python, C#/.NET, or TypeScript, plus Power Fx for Power Platform components
- Strong grasp of testing automation for flows and agents (unit/integration/e2e), CI/CD (Azure DevOps/GitHub), environment strategies, and solution packaging (managed solutions)
- Understanding of data governance, DLP, RBAC, and responsible-AI guardrails for production workloads in financial services
- Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent experience
- 3+ years building AI-enabled solutions or intelligent automations using Microsoft's cloud and Power Platform
- 2+ years developing production automations/agents with Copilot Studio/Power Automate/Azure AI; experience embedding AI into digital products (preferably in fintech/credit union domains)
- Proven delivery of secure, compliant, and observable AI/automation solutions with cross-functional stakeholders and vendors
Nice to Haves
- UIPath experience is a plus
Benefits
- Pension (fully funded by Corporate Central)
- 401(k)
- Health, Dental, Vision
- Group Life and Long Term Disability
- Paid Time Off
- Sabbatical Program
- Tuition Reimbursement
- Remote work opportunities
- And much more!