Condition Management Account Coordinator

Summary

Cottingham & Butler's Health and Wellness Division helps employers reduce medical costs while improving employee engagement and productivity. The Condition Management Account Coordinator supports participants enrolled in the Condition Management Program by handling inbound and outbound calls, responding through digital channels, and documenting communications.

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Skills

• We are seeking individuals with strong customer service skills that can perform well individually and in a team environment
• Strong verbal and written skills
• Detail oriented
• This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes

Qualifications

Must Haves

• We are seeking individuals with strong customer service skills that can perform well individually and in a team environment
• Strong verbal and written skills
• Detail oriented

Nice to Haves

• This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes

Benefits

• Most Benefits start Day 1
• Medical, Dental, Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/ Defined Contribution (1-year waiting period)
• PTO/ Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/ Parental Leave
• Subsidized Parking
• Company-paid Term Life/ Accidental Death Insurance