Summary
Courser is a partnership platform that helps technology service companies grow. They are seeking a temporary Product Manager to support go-to-market execution and product documentation, ensuring successful and scalable product launches.
Responsibilities
- Create and maintain product documentation, including launch boxes, internal training materials, and customer-facing collateral. Collaborate with SMEs to ensure accuracy and clarity
- Work with regional leaders to harmonize product offerings, pricing, and packaging. Support the migration of legacy solutions into standardized bundles
- Own the tactical rollout of new products, including coordination with GTM, sales, and technical teams. Ensure launches are timely, well-documented, and supported across all geographies
- Maintain and improve the Product SharePoint site, ensuring it remains the single source of truth for product information. Help define and refine internal product processes
- Support VP of Product Management to focus on strategic efforts like agreement consolidation, AI product development, and gross margin optimization
Skills
- Proven experience in product management, preferably in IT services, SaaS, or MSP environments
- Strong organizational and documentation skills—able to translate technical details into digestible content
- Comfortable working cross-functionally with marketing, sales, operations, and technical teams
- Self-starter with a bias for action and a knack for simplifying the complex
- Familiarity with tools like SharePoint, ConnectWise, and Microsoft 365 is a plus
Qualifications
Must Haves
- Proven experience in product management, preferably in IT services, SaaS, or MSP environments
- Strong organizational and documentation skills—able to translate technical details into digestible content
- Comfortable working cross-functionally with marketing, sales, operations, and technical teams
- Self-starter with a bias for action and a knack for simplifying the complex
Nice to Haves
- Familiarity with tools like SharePoint, ConnectWise, and Microsoft 365 is a plus