Market Intelligence Analyst

Summary

Credit Acceptance is a provider of used and new car financing across the country with support teams that collaborate across departments to drive business improvements. The Market Intelligence Analyst researches and analyzes market, dealer, customer, competitor, and industry information, developing actionable insights, reports, and resources to support strategic and business decision-making.

Responsibilities

• Monitor market conditions, dealer dynamics, customer trends, competitor activity, products, pricing approaches, industry developments, and emerging trends
• Gather and evaluate intelligence from internal and external sources
• Support research related to strategic initiatives, market opportunities, and business priorities
• Maintain awareness of developments that may affect dealers, customers, competitors, or the broader industry
• Analyze market, customer, dealer, competitive, and industry information to identify trends, risks, opportunities, and business implications
• Develop market assessments, competitor profiles, dealer insights, SWOT analyses, and intelligence summaries
• Translate research findings into clear, actionable insights and recommendations
• Support executive summaries, presentations, and ad hoc analysis for leadership and business partners
• Develop and maintain market briefs, competitor comparisons, dealer insights, differentiation resources, and intelligence summaries
• Document competitor strengths, weaknesses, positioning, and key market developments
• Support stakeholders with timely market research, competitive intelligence, and insight requests
• Maintain market research libraries, competitor databases, intelligence repositories, and tracking tools
• Support recurring market intelligence reports, dashboards, and market updates
• Ensure intelligence resources remain accurate, organized, and current
• Identify opportunities to improve research, reporting, and knowledge-management processes
• Partner with Sales, Marketing, Product, Analytics, Strategy, and other stakeholders to understand intelligence needs
• Gather field observations and stakeholder feedback to strengthen competitive insights
• Communicate relevant findings clearly and in a timely manner
• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Skills

• * Bachelor's degree in Business, Economics, Marketing, Finance, Analytics, or a related field, or equivalent relevant experience
• * At least two years of experience in Competitive Intelligence, Market Research, Business Analysis, Sales Strategy, Product Marketing, Analytics, or a related field
• * Strong research, analytical, problem-solving, and critical-thinking skills
• * Ability to synthesize complex information into concise, actionable insights
• * Strong written and verbal communication skills
• * Proficiency with Excel, PowerPoint, and common reporting or analytics tools
• * Ability to travel up to 25% based on business needs
• This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders
• Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent
• * Experience supporting Sales, Strategy, Product, Marketing, or go-to-market functions
• * Experience with market research, competitive intelligence, business intelligence, or analytics platforms
• * Experience developing business reports, presentations, or executive summaries
• * Automotive finance, financial services, fintech, or related industry experience

Qualifications

Must Haves

• * Bachelor's degree in Business, Economics, Marketing, Finance, Analytics, or a related field, or equivalent relevant experience
• * At least two years of experience in Competitive Intelligence, Market Research, Business Analysis, Sales Strategy, Product Marketing, Analytics, or a related field
• * Strong research, analytical, problem-solving, and critical-thinking skills
• * Ability to synthesize complex information into concise, actionable insights
• * Strong written and verbal communication skills
• * Proficiency with Excel, PowerPoint, and common reporting or analytics tools
• * Ability to travel up to 25% based on business needs
• This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders
• Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Nice to Haves

• * Experience supporting Sales, Strategy, Product, Marketing, or go-to-market functions
• * Experience with market research, competitive intelligence, business intelligence, or analytics platforms
• * Experience developing business reports, presentations, or executive summaries
• * Automotive finance, financial services, fintech, or related industry experience

Benefits

• Annual bonus plan
• 401(K) match
• Adoption assistance
• Parental leave
• Tuition reimbursement
• Comprehensive medical, dental, and vision benefits
• This position will work from home