Product Manager - Business Banking & Treasury Management

Summary

Computer Services, Inc. (CSI) is a software provider serving community and regional financial institutions with banking, digital banking, payments, and cybersecurity technologies. The Product Manager will own the strategy, roadmap, and delivery of business banking and treasury management capabilities, integrating Qolo payment and treasury solutions into CSI Digital Banking. The role will collaborate with cross-functional teams, customers, and stakeholders to develop products, manage backlogs, validate functionality, and support governance and compliance.

Responsibilities

• Own the product strategy, roadmap, and delivery of business banking and treasury management capabilities within CSI Digital
• Lead the integration of Qolo products and services into CSI's digital banking ecosystem, including alignment with future Apiture initiatives
• Gather, evaluate, and prioritize enhancement requests, ensuring alignment with product strategy and business objectives
• Develop detailed epics, features, and user stories that clearly define customer needs, business requirements, personas, and user journeys
• Collaborate with development, UX/design, payments, and digital banking teams to deliver integrated and seamless customer experiences
• Manage and refine product backlogs while partnering with Technical Product Owners to ensure development teams have the context needed for successful delivery
• Track project milestones, delivery schedules, risks, and dependencies, providing regular updates to leadership and stakeholders
• Participate in User Acceptance Testing (UAT) to validate completed functionality and ensure solutions meet customer expectations
• Serve as a subject matter expert for business banking, treasury management, payments, and digital banking products
• Partner with customers, beta programs, user groups, and industry events to gather feedback and influence product direction
• Support annual customer conferences, product demonstrations, and customer-facing discussions as needed
• Coordinate with cross-functional teams across CSI Digital, Payments, Core Banking, Apiture, and Qolo
• Support governance, risk management, business continuity, and compliance activities for assigned products
• Perform other duties as assigned

Skills

• Bachelor's degree or equivalent combination of education and experience
• Up to 2 years of Product Management, Business Analysis, Fintech, Banking, Technology, or related experience
• Experience working with software products, integrations, APIs, or digital solutions
• Understanding of business banking products and services
• Familiarity with payment processing concepts, including ACH, wire transfers, bill pay, FedNow, or related payment technologies
• Strong communication, organizational, and stakeholder management skills
• Ability to think critically about customer journeys and user experiences
• Experience collaborating across technical and non-technical teams
• Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future
• Experience within banking, fintech, digital banking, treasury management, or payments environments
• Knowledge of treasury management solutions such as ACH Origination, Positive Pay, Wire Management, and Business Payments
• Experience managing complex product integrations across multiple platforms
• Familiarity with Agile methodologies and product development lifecycle
• Pragmatic Certified Level II or equivalent product management certification preferred
• Experience using Azure DevOps, Jira, Confluence, AHA, or similar product management tools
• Exposure to Figma and UX design collaboration
• Interest in leveraging AI tools to improve workflows and product development processes
• Up to **20%** of travel, including visits to CSI offices, partner locations, customer meetings, industry conferences, and cross-functional project sessions

Qualifications

Must Haves

• Bachelor's degree or equivalent combination of education and experience
• Up to 2 years of Product Management, Business Analysis, Fintech, Banking, Technology, or related experience
• Experience working with software products, integrations, APIs, or digital solutions
• Understanding of business banking products and services
• Familiarity with payment processing concepts, including ACH, wire transfers, bill pay, FedNow, or related payment technologies
• Strong communication, organizational, and stakeholder management skills
• Ability to think critically about customer journeys and user experiences
• Experience collaborating across technical and non-technical teams
• Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future

Nice to Haves

• Experience within banking, fintech, digital banking, treasury management, or payments environments
• Knowledge of treasury management solutions such as ACH Origination, Positive Pay, Wire Management, and Business Payments
• Experience managing complex product integrations across multiple platforms
• Familiarity with Agile methodologies and product development lifecycle
• Pragmatic Certified Level II or equivalent product management certification preferred
• Experience using Azure DevOps, Jira, Confluence, AHA, or similar product management tools
• Exposure to Figma and UX design collaboration
• Interest in leveraging AI tools to improve workflows and product development processes
• Up to **20%** of travel, including visits to CSI offices, partner locations, customer meetings, industry conferences, and cross-functional project sessions

Benefits

• Eligibility for incentive awards based on both individual and business performance