Analyst, Patient Engagement-3

Summary

Oak Street Health is a rapidly growing healthcare company delivering community-based, integrated care for adults on Medicare in medically underserved communities. The Analyst, Tech Enablement and Process Improvement supports technology implementation, process improvement, data analysis, automation opportunities, project management, and change management across centralized operations teams.

Responsibilities

• Support the implementation and adoption of new technologies while collaborating with Product and other departments to ensure seamless integration of technology solutions
• Assist with project and change management for transformation and process improvement projects for a large centralized ops department
• Support Manager of Tech Enablement & Process Improvement on continuous improvement strategies
• Proactively identify opportunities for continuous improvement
• Work closely with various teams to understand their needs and challenges
• Support and facilitate meetings and workshops to gather input and drive change
• Support executive communications: craft presentations for senior leadership, with opportunities to lead presentations
• Other duties, as assigned

Skills

• Bachelor's degree, preferably with a quantitative major
• Analytical and strategic thinker who is intellectually curious
• Strong written and verbal communication skills
• Experience with process mapping and documentation
• Self-starter, able to drive initiatives with multiple stakeholders from beginning to end
• Demonstrated attention to detail and experience leveraging problem solving
• Quick learner comfortable with a high level of ambiguity
• Strong accountability and discipline against timelines and deliverables
• Collaborative working style, able to work cross functionally
• Interest, experience, and/or passion for healthcare and value-based care
• Proficient in Excel, Powerpoint
• US work authorization
• Someone who embodies being “Oaky”
• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Qualifications

Must Haves

• Bachelor's degree, preferably with a quantitative major
• Analytical and strategic thinker who is intellectually curious
• Strong written and verbal communication skills
• Experience with process mapping and documentation
• Self-starter, able to drive initiatives with multiple stakeholders from beginning to end
• Demonstrated attention to detail and experience leveraging problem solving
• Quick learner comfortable with a high level of ambiguity
• Strong accountability and discipline against timelines and deliverables
• Collaborative working style, able to work cross functionally
• Interest, experience, and/or passion for healthcare and value-based care
• Proficient in Excel, Powerpoint
• US work authorization
• Someone who embodies being “Oaky”
• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Benefits

• Remote/Hybrid work arrangement
• Collaborative and energetic culture
• Fast-paced and innovative environment
• Paid vacation and sick time
• Generous 401K match with immediate vesting
• Health benefits
• CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
• Medical, dental, and vision coverage, based on eligibility
• Paid time off, based on eligibility
• Retirement savings options, based on eligibility
• Wellness programs, based on eligibility
• Other resources supporting the physical, emotional, and financial well-being of colleagues and their families, based on eligibility