Manager, Omnichannel Commercialized Solutions

Summary

CVS Health is working to create a more connected, convenient, and compassionate health care experience. The Manager, Omnichannel Commercialized Solutions will execute strategies for customer-focused pharmacy and health solutions, developing business cases, designing pilots, and supporting commercialization, scaling, and optimization. The role partners with technology, operations, analytics, marketing, legal, compliance, and other stakeholders to bring solutions to life.

Responsibilities

• Develop data-driven business cases by sizing market opportunities, evaluating customer and client needs, assessing commercial viability, and informing piloting, commercialization, and scaling decisions
• Demonstrate end-to-end ownership across multiple initiatives, from business case development and pilot execution through commercialization, scaling, and ongoing optimization
• Partner with our technology teams to implement novel solutions that enable our pharmacy teams to better serve our patients and manage the ongoing success of these solutions
• Support commercialization strategies for new and existing pharmacy and health solutions, including value proposition development, stakeholder alignment, operational readiness, and scaling plans
• Design and execute pilot programs to validate customer needs, operational feasibility, and business case assumptions, while informing commercialization and scaling strategies
• Evaluate customer, client, and stakeholder insights to identify opportunities, inform product strategy, and optimize solution performance
• Collaborate effectively with key stakeholders across business units, tailoring communication as appropriate to the audience and exercising the ability to influence and drive innovation

Skills

• • 2+ years of experience in healthcare strategy, management consulting, healthcare technology, product management, product or business development, retail pharmacy, or a related field
• • Experience developing business cases, evaluating market opportunities, and translating insights into recommendations
• • Experience partnering with technology teams to bring customer-facing solutions to life
• • Ability to thrive in a fast-paced, entrepreneurial, and client-focused environment, balancing strategic thinking and hands-on execution across multiple products and initiatives
• • Travel - Ability to travel up to 10% of the time, as needed
• Bachelor's Degree or Equivalent experience
• • Experience designing, executing, evaluating pilots and commercializing, launching, or scaling products and services
• • Experience developing executive presentations and leadership recommendations
• • Advanced degree preferred (e.g., PharmD, MBA)

Qualifications

Must Haves

• • 2+ years of experience in healthcare strategy, management consulting, healthcare technology, product management, product or business development, retail pharmacy, or a related field
• • Experience developing business cases, evaluating market opportunities, and translating insights into recommendations
• • Experience partnering with technology teams to bring customer-facing solutions to life
• • Ability to thrive in a fast-paced, entrepreneurial, and client-focused environment, balancing strategic thinking and hands-on execution across multiple products and initiatives
• • Travel - Ability to travel up to 10% of the time, as needed
• Bachelor's Degree or Equivalent experience

Nice to Haves

• • Experience designing, executing, evaluating pilots and commercializing, launching, or scaling products and services
• • Experience developing executive presentations and leadership recommendations
• • Advanced degree preferred (e.g., PharmD, MBA)

Benefits

• Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
• Medical coverage, based on eligibility.
• Dental coverage, based on eligibility.
• Vision coverage, based on eligibility.
• Paid time off, based on eligibility.
• Retirement savings options, based on eligibility.
• Wellness programs, based on eligibility.
• Other resources supporting the physical, emotional, and financial well-being of colleagues and their families, based on eligibility.