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CXG
Posted 8 days agoVerified live 2d ago

Become a Luxury Brand Evaluator in Palm Beach Gardens, US

Brief overview

Remote
Customer Experience EvaluationUse of Online Feedback Platforms

About the company

CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

Job description

Summary

CXG is a global leader in customer experience, and they are seeking a Luxury Brand Evaluator to assess customer experiences with premium brands. The role involves visiting luxury stores or evaluating online, providing critical feedback to help brands refine their services.

Responsibilities

  • Choose your assignments - align your missions with your personal preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
  • Observe carefully - check the ambiance, service quality, and overall customer experience
  • Provide honest feedback - use our platform to share your observations through questionnaires

Skills

  • Must be 18 years or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers

Qualifications

Must Haves

  • Must be 18 years or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands, to ensure impartiality
  • Punctual, organized, detail-oriented, and reliable
  • Observant and passionate about customer experience
  • No prior experience is required; we value honest feedback from genuine customers

Benefits

  • Collaborate with iconic brands across industries.
  • Flexible assignments tailored to your interests.
  • Compensation for your time and input, with the potential for reimbursement on purchases.
  • A user-friendly platform for managing missions and feedback.
  • Reimbursement for approved items as stated in the mission brief.
  • Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

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