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Daxko
Posted 5 days agoVerified live 1d ago

Software Trainer

Brief overview

Remote
High SchoolOr in progress
1+ yrsMinimum
2 H-1B approvalsDept. of Labor
1 green cardsCertified filings
Customer Support

About the company

Daxko is a technology company that empowers the fitness and wellness industry with innovative software solutions.

Visa sponsorship history

3 years sponsoring, last filed FY2026

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
2H-1B approved
100%approval rate
1PERM certified
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20242
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20251

Job description

Summary

Daxko is a software company that helps member-based organizations and communities through its products. The Software Trainer guides customers through onboarding, leads training sessions, supports go-live events, maintains training resources, and contributes to process improvement.

Responsibilities

  • Lead engaging, effective training sessions for a wide range of customers with different needs and experience levels
  • Travel to customer sites to support go-live events and ensure a smooth, successful transition
  • Serve as a primary trainer for small to mid-sized implementations
  • Build strong relationships with customers and create a positive, supportive training experience
  • Gather and apply customer feedback to continuously improve training delivery and outcomes
  • Maintain and update training materials, documentation, and resources
  • Develop a strong understanding of Daxko’s products and the member-based organizations we serve
  • Contribute to team goals and OKRs, and support process improvement initiatives

Skills

  • 1–2 years of experience in training, customer support, education, or a related field
  • Confidence leading conversations and presenting information to groups
  • Strong communication and interpersonal skills, with the ability to build trust quickly
  • A problem-solving mindset and the ability to navigate complex or unexpected situations
  • Comfort working independently, managing your time, and prioritizing competing needs
  • A calm, professional approach when handling challenging customer situations
  • Strong organizational skills and attention to detail
  • Ability to learn new technology and teach others how to use it effectively
  • A valid passport
  • High school diploma or equivalent

Qualifications

Must Haves

  • 1–2 years of experience in training, customer support, education, or a related field
  • Confidence leading conversations and presenting information to groups
  • Strong communication and interpersonal skills, with the ability to build trust quickly
  • A problem-solving mindset and the ability to navigate complex or unexpected situations
  • Comfort working independently, managing your time, and prioritizing competing needs
  • A calm, professional approach when handling challenging customer situations
  • Strong organizational skills and attention to detail
  • Ability to learn new technology and teach others how to use it effectively
  • A valid passport
  • High school diploma or equivalent

Benefits

  • Flexible paid time off, available only to full-time team members
  • Affordable health, dental, and vision insurance options, available only to full-time team members
  • Monthly fitness reimbursement, available only to full-time team members
  • 401(k) matching, available only to full-time team members
  • New-Parent Paid Leave, available only to full-time team members
  • Casual work environments, available only to full-time team members
  • Flexible work - remote & hybrid, available only to full-time team members

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